Systray app startup and mouse freeze

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  • #11210

    Morten Hogholm Pedersen
    Participant
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    I have two problems / questions. Have been using Displaycal on Windows 10 with success until the 1709 upgrade, which broke the calibration, but assume a new measurement will fix that?

    1. What starts the systray app at startup – the “DisplayCAL-apply-profiles.exe” program. I cannot find any startup entries that starts it on my machine and I need to disable it (reason below)
    2. I ask, since the application freezes the mouse every time it checks for the calibration and possibly reloads it. Then the mouse freezes for about a second which make it unbearable to work with your PC. I don’t know if it a windows 10 creators upgrade 1709 issue, but I don’t think I had the issue before. Have you experienced it too?

    I have attached a windows performance recorder / analyzer screendump, that shows that the mouse freezes I had at 7, 20 and 32 seconds after recording starts with the displaycal application doing something with power – which then freezes more or less the whole system for a second each time. I

    kind regards,

    Morten

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    #11212

    Florian Höch
    Administrator
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    Hi,

    What starts the systray app at startup – the “DisplayCAL-apply-pro files.exe” program.

    it is handled by a Windows task scheduler entry.

    I ask, since the application freezes the mouse every time it checks for the calibration and possibly reloads it.

    That’s not normal. Which version of DisplayCAL are you using? You may also want to have a look at the discussion related to issue #9507.

    #11226

    Morten Hogholm Pedersen
    Participant
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    Found it thanks. I was using version 3.4 and the trouble started when I updated to the Fall Creators update of windows 10 (1709) I think. After ugrade to 3.5.1 it seems to work without the intermittent mouse freeze. Thanks

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