Home › Forums › Help and Support › SpyderX – self-calibration fails
- This topic has 19 replies, 8 voices, and was last updated 8 months, 3 weeks ago by Katrina.
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2020-02-25 at 6:52 #23167
Instrument: Datacolor SpyderX
OS: Windows 10 Professional
DisplayCal version: 3.8.9.3
ArgyllCMS version: 2.1.2Tools > Instrument > Instrument self-calibration fails with
The instrument self-calibration offsets are too high. Make sure no light
shines on the sensor during instrument self-calibration (put the cap on
tightly).I’m working in a dimly lit room and the cap is on tightly.
A log file is attached, with “Enable ArgyllCMS debugging output” enabled.
Thanks for any ideas!
Attachments:
You must be logged in to view attached files.SpyderX Pro on Amazon
Disclosure: As an Amazon Associate I earn from qualifying purchases.2020-02-26 at 14:53 #23206The SpyderX will ask for sensor calibration whenever needed, there is no need to use the manual instrument calibration function.
2020-03-18 at 19:28 #23707Same problem. First time user of both Spyder X and DisplayCAL.
I can’t get past the “Place light-tight cap…” message. I cancel, I get pushed back to “Calibrate and Profile.” If I say OK, it dumps me back to the “offsets are too high…” message with only an “OK” possible.
Once it let me skip the calibration, but I don’t know how, and now not again.
2020-03-19 at 12:15 #23714I had the same issue as well. Covering the ambient light sensor and the lens cover when it calibrated worked for me. Hope that helps.
2020-03-20 at 17:07 #23787When the instrument asks for self-calibration, the lens (and only the lens, ambient light sensor doesn’t matter) has to be covered, either with the cap attached, or anything else that blocks light completely.
2020-03-27 at 14:45 #23912I have the same issue. It doesn’t matter if the cap is on tight, or off and the lens on a mat black surface, I still get the same message. I even tried placing the whole device, cap on, inside a black sock and it still tells me there’s too much light.
2020-03-27 at 18:05 #23916I appreciate Florian’s comments but both HunnyBunny and I have a problem that he’s not acknowledging or addressing.
2020-03-27 at 18:32 #23917As always, attach logs.
2020-03-27 at 23:31 #23920This problem happens whether I proceed with calibration or choose Instrument > Instrument self-calibration. I need to use DisplayCAL because I want to calibrate a Linux system. I was going to return the instrument as defective, but I have now probably waited too long.
So, trying again, I covered the room light sensor with taped in place foil. I left the front cover on. I began a calibration run and got the same result:
The instrument self-calibration offsets are too high. Make sure no light
shines on the sensor during instrument self-calibration (put the cap on
tightly).I have attached a log file (ArgyllCMS debugging on).
Thanks,
eo
Attachments:
You must be logged in to view attached files.2020-03-27 at 23:41 #23922spydX_BlackCal: offsets 0 -1 -1
Black calibration offsets from Argyll are negative, which is unexpected (and should not be possible). Is it very cold where you are? It might help warming up the instrument a bit.
2020-03-27 at 23:58 #23923Ambient room temperature is 62 degrees F. I don’t consider that “very cold.”
2020-03-28 at 0:09 #23924The instrument is reading a lower black level than initially, which either means the display auto-dims, or the instrument looses temperature.
2020-03-28 at 0:38 #23928Hmm. The instrument was not on the display when I received the error message. I was on my desk, with the cover installed as directed. It seems to me that 60 degrees Fahrenheit should not be “too low” a temperature for the device to operate successfully. Eh?
2020-03-28 at 14:51 #23938That doesn’t matter. The self-calibration isn’t supposed to give negative offsets. Sorry, there’s nothing I can do.
2020-03-28 at 22:14 #23940Thanks.
So, does this problem (behavior) seem to come from Argyll ?
And hey! Other poster with this problem… post a log so we can see what’s in there!
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