STUCK at "setting up the instrument" 

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  • #8521

    Lukasz Kalinowski
    Participant
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    Hello There! First of all thanks to the developer for such opportunity to calibrate external monitors. For last 15h i was trying to calibrate using this tool and almost every things goes like in all tutorials and instruction that i found here on forum and error/support page. i’m using displaycal for creating 3d LUT for my  resolve setup with Blackmagic deckling monitor.

    I’m going thru all paragraph to set up this with resolve , like

    • video 3d lut for resolve (d65, rec 709 / rec. 1886)
    • display : resolve
    • than i’m click connect to instrument
    • correction: auto
    • calibration – interactive display adjustment checked ( all values below i’m leaving like default
    • profiling: meddium / high / low (many attempts with different combinations)
    • testchart: auto-optimised
    • about of patches (different values at all attempts)
    • 3D LUT : rec 709, ITHU-R BT.709
    • tone curve :rec. 1886
    • rendering intent: absolute colorimetric….
    • 3d lut file format : cube
    • input 0-255 output 0-255
    • 3d out size 65-65-65
    • verifications: many options from spyder checker to test chart

    THAN I’m connecting with RESOLVE and “interactive display adjustment window pop up after this i see only :

    SETTING UP THE INSTRUMENT, please wait

    and “start measurement and continue on to profiling ” buttons are grayed out

    and here my story ends al the time and i can’t make any more step after this , its “setting up instrument for hours and nothing happened , resolve of course generate the grey square and this  is it end of story.

    i have tryied difrent usb 3.0 / 2.0

    i have make calibration with spyder 5 vendor software and works ok

    please help i just don’t knot what to do to resolve this issue.thanks in advance!

    Luke

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    #8555

    Florian Höch
    Administrator
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    Hi,

    there should be a dialog “Please attach the instrument to the screen” that you must confirm.

    #8576

    Lukasz Kalinowski
    Participant
    • Offline

    Hey Florian Thanks for answer, there is nothing like you describe , when i’m clinging “connect to instrument” icon some dialog box appeared and load something and disappear. instrument is connected to usb 2.0/3.0 all the time i made calibration using vendor software and after that directly made displayCAL try and still the same results , i have tried this using Resolve LITE and STUDIO.
    The same story.

    I was even trying make standard monitor calibration for mac and same story. after “setting up instruments” nothing ever happened i was waiting for almost an hour and was the same, but program did not “stuck” it was working because all dialog boxes “rub , etc” was clickable.

    Any solution ?
    maybe can You send me older version ? i got Yosemite 10.10.5

    thanks for help!

    #8623

    Florian Höch
    Administrator
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    The process is always the same:

    1. Start DisplayCAL and Resolve.
    2. Select the “Video 3D LUT for Resolve” preset under settings in DisplayCAL.
    3. Click “Calibrate & profile”.
    4. A dialog box “Waiting for connection at IP:PORT” will appear.
    5. In Resolve, on the “Color” tab, choose “Calibration” -> “SpectraCAL CalMAN” from the “Workspace” menu.
    6. Enter IP and port from above, then click “Connect”.
    7. DisplayCAL will show the measurement window. Click “Start measurement”.
    8. DisplayCAL will show the interactive display adjustment window. A dialog box will appear “Place the instrument on the test window”. Do so and click OK.

    If it doesn’t work, please attach logfiles (see the documentation).

    #8728

    Lukasz Kalinowski
    Participant
    • Offline

    it Was exacly what i did , gonna make another try , and will send the log Thanks!

    #8806

    Lukasz Kalinowski
    Participant
    • Offline

    displayCAL1.log
    2017-09-08 13:43:55,747 ================================================================================
    2017-09-08 13:43:55,747 DisplayCAL.app 3.3.3.0 2017-08-08T18:43:14.340106Z
    2017-09-08 13:43:55,758 Mac OS X 10.10.5 x86_64
    2017-09-08 13:43:55,758 Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 26 2016, 12:03:00)
    2017-09-08 13:43:55,758 [GCC 4.2.1 (Apple Inc. build 5577)]
    2017-09-08 13:43:55,760 Faulthandler 2.6
    2017-09-08 13:43:56,023 wxPython 3.0.0.0 osx-cocoa (classic)
    2017-09-08 13:43:56,024 Encoding: UTF-8
    2017-09-08 13:43:56,024 File system encoding: utf-8
    2017-09-08 13:43:56,027 Connection to 127.0.0.1:15411 failed: [Errno 61] Connection refused
    2017-09-08 13:43:56,480 Starting up…
    2017-09-08 13:43:56,771 Audio module: pyglet 1.2.2
    2017-09-08 13:43:59,173 Enumerating display devices and communication ports…
    2017-09-08 13:43:59,174 /Users/johnnybravo/Downloads/Argyll_V1.9.2/bin
    2017-09-08 13:44:00,740 ArgyllCMS 1.9.2
    2017-09-08 13:44:00,741 …ok.
    2017-09-08 13:44:00,815 Initializing GUI…
    2017-09-08 13:44:00,986
    2017-09-08 13:44:02,758 …ok.
    2017-09-08 13:44:02,759 Ready.
    2017-09-08 13:44:02,797 Setting up scripting host at 127.0.0.1:15411
    2017-09-08 13:44:02,839 Check for application update…
    2017-09-08 13:44:03,355 DisplayCAL is up-to-date.
    2017-09-08 13:44:03,456 ArgyllCMS is up-to-date.
    2017-09-08 13:44:15,945 Found display device matching model description at index #5
    2017-09-08 13:44:34,565 Found display device matching model description at index #5
    2017-09-08 13:44:52,366 Waiting for connection at 192.168.0.10:20002
    2017-09-08 13:48:12,567 Connection established
    2017-09-08 13:48:28,190 ——————————————————————————–
    2017-09-08 13:48:28,190 Calibrate & profile
    2017-09-08 13:48:29,929 Detecting output levels range…
    2017-09-08 13:48:29,932 ——————————————————————————–
    2017-09-08 13:48:29,932 Session log: 0_16
    2017-09-08 13:48:29,932
    2017-09-08 13:48:29,932 Working directory:
    2017-09-08 13:48:29,933 /
    2017-09-08 13:48:29,934 var/
    2017-09-08 13:48:29,934 folders/
    2017-09-08 13:48:29,934 3p/
    2017-09-08 13:48:29,935 zpkhdswn2ql3srdrdqdm82tw0000gn/
    2017-09-08 13:48:29,935 T/
    2017-09-08 13:48:29,935 DisplayCAL-4T65bG/
    2017-09-08 13:48:29,935
    2017-09-08 13:48:29,936 Command line:
    2017-09-08 13:48:29,936 dispread
    2017-09-08 13:48:29,936 -C
    2017-09-08 13:48:29,936 ‘”/Applications/displaycal/DisplayCAL.app/Contents/MacOS/python” ./.wait’
    2017-09-08 13:48:29,937 -v
    2017-09-08 13:48:29,937 -K
    2017-09-08 13:48:29,937 /Applications/displaycal/DisplayCAL.app/Contents/Resources/linear.cal
    2017-09-08 13:48:29,938 -d1
    2017-09-08 13:48:29,938 -c1
    2017-09-08 13:48:29,938 -yn
    2017-09-08 13:48:29,938 -P1,1,0.01
    2017-09-08 13:48:29,939 0_16
    2017-09-08 13:48:29,939
    2017-09-08 13:48:29,940 DisplayCAL: Setting ARGYLL_MIN_DISPLAY_UPDATE_DELAY_MS 600
    2017-09-08 13:48:29,941 DisplayCAL: Sending RGB 0.500 0.500 0.500, background RGB 0.122 0.122 0.122, x 0.3107, y 0.0448, w 0.4887, h 0.7819
    2017-09-08 13:48:29,942 DisplayCAL: Patterngenerator sent count: 1
    2017-09-08 13:48:29,950 DisplayCAL: Starting interaction with subprocess
    2017-09-08 13:48:30,006 Number of patches = 3
    2017-09-08 13:48:30,010 Setting up the instrument

    interact.log

    2017-09-08 13:48:29,931 ——————————————————————————–
    2017-09-08 13:48:30,022 ‘Number of patches = 3\r\n’
    2017-09-08 13:48:30,034 ‘Setting up the instrument\r\n’

    adjust.log:

    2017-09-08 13:48:29,869 ——————————————————————————–
    2017-09-08 13:48:30,007 ‘Number of patches = 3\n’

    #8807

    Lukasz Kalinowski
    Participant
    • Offline

    attached log file

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    #8812

    Florian Höch
    Administrator
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    Please enable ArgyllCMS debugging output (menu “Options” -> “Advanced”) and try again, then attach (do not paste) the new log. Thanks.

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