Issiues with connectivity i1D3

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  • #22151

    Wiktor Grzeskowiak
    Participant
    • Offline

    Hi,

    I have some issues using my ColorMunki Display, I tried using both HID and Argyll drivers. I also closed any service or software that might hold control over the device. I’ve been getting errors at many different points of initialization, but this is the log that goes the furthest, as far…

    01:20:02,476 DisplayCAL: Starting interaction with subprocess01:20:02,525 get_a_display called with ix 0
    01:20:02,526 MonitorEnumProc() called with hMonitor = 0x10001
    01:20:02,528 MonitorEnumProc() set initial monitor info: 0,0 1920,1200 name '\\.\DISPLAY1'
    01:20:02,528 get_displays about to get monitor information for 0
    01:20:02,528 Mon 0, name '\\.\DISPLAY1\Monitor0'
    01:20:02,529 Mon 0, string 'Dell U2410(Digital)'
    01:20:02,529 Mon 0, flags 0x3
    01:20:02,529 Mon 0, id 'MONITOR\DELF015\{4d36e96e-e325-11ce-bfc1-08002be10318}\0003'
    01:20:02,529 Mon 0, key ↲
    ↳ '\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325 ↲
    ↳ -11ce-bfc1-08002be10318}\0003'
    01:20:02,530 EnumDisplayDevices failed on '\\.\DISPLAY1' Mon = 1
    01:20:02,530 get_displays added description 'DISPLAY1, at 0, 0, width 1920, height 1200 ↲
    ↳ (Primary Display)' to display 0
    01:20:02,532 Selected ix 0 '\\.\DISPLAY1' DISPLAY1, at 0, 0, width 1920, height 1200 ↲
    ↳ (Primary Display)'
    01:20:02,532 Argyll 'V2.1.1' Build 'MSWin 32 bit' System 'Windows V10.0 SP 0'
    01:20:02,532 new_icompath: called with mask 0x1ffff
    01:20:02,532 icoms_refresh_paths: called with mask = 0x1ffff
    01:20:02,532 icoms_refresh_paths: looking for HID device
    01:20:02,533 hid_get_paths: called
    01:20:02,533 found HID device '\\?\hid#virtualdevice&10&col03#2&d21ad2d&0&0002#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}\kbd', inst 1 but unable get PID and VID
    01:20:02,533 found HID device '\\?\hid#virtualdevice&10&col01#2&d21ad2d&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}', inst 2 but unable get PID and VID
    01:20:02,535 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_00&col02#8&168b845b&0&0001#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 3 but not one we're looking for
    01:20:02,535 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_00&col01#8&168b845b&0&0000#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}\kbd', inst 4 but not one we're looking for
    01:20:02,535 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_00&col03#8&168b845b&0&0002#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 5 but not one we're looking for
    01:20:02,536 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_00&col04#8&168b845b&0&0003#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 6 but not one we're looking for
    01:20:02,536 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_00&col05#8&168b845b&0&0004#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 7 but not one we're looking for
    01:20:02,538 found HID device '\\?\hid#virtualdevice&10&col04#2&d21ad2d&0&0003#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}', inst 8 but unable get PID and VID
    01:20:02,539 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_01&col02#8&2bfc42ee&0&0001#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 9 but not one we're looking for
    01:20:02,542 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_01&col03#8&2bfc42ee&0&0002#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 10 but not one we're looking for
    01:20:02,543 found HID device '\\?\hid#virtualdevice&10&col02#2&d21ad2d&0&0001#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}\kbd', inst 11 but unable get PID and VID
    01:20:02,546 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_01&col04#8&2bfc42ee&0&0003#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 12 but not one we're looking for
    01:20:02,546 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_01&col01#8&2bfc42ee&0&0000#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}\kbd', inst 13 but not one we're looking for
    01:20:02,549 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_01&col05#8&2bfc42ee&0&0004#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}', inst 14 but not one we're looking for
    01:20:02,551 found HID device '\\?\hid#virtualdevice&10&col05#2&d21ad2d&0&0004#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}', inst 15 but unable get PID and VID
    01:20:02,552 found HID device ↲
    ↳ '\\?\hid#vid_1b1c&pid_1b2d&mi_01#8&29bba099&1&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}', inst 16 but not one we're looking for
    01:20:02,555 found HID device ↲
    ↳ '\\?\hid#vid_1532&pid_0043&mi_00#8&1438b6a9&2&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}', inst 17 but not one we're looking for
    01:20:02,556 found HID device '\\?\hid#vid_1532&pid_0043&mi_02#8&825052c&1&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}\kbd', inst 18 but not one we're looking for
    01:20:02,558 icoms_get_paths: returning 0 paths and ICOM_OK
    01:20:02,559 icoms_refresh_paths: looking for USB device
    01:20:02,559 usb_get_paths opening device '\\.\libusb0-0001'
    01:20:02,559 usb_get_paths: turned on kernel debug messages
    01:20:02,559 usb_get_paths: checking vid 0x0765, pid 0x5020
    01:20:02,561 set ep ad 0x81 packetsize 64 type 3
    01:20:02,561 set ep ad 0x1 packetsize 64 type 3
    01:20:02,561 usb_get_paths: found instrument vid 0x0765, pid 0x5020
    01:20:02,562 icompath_set_usb 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)' ↲
    ↳ got dctype 0x0
    01:20:02,562 icompath_set_usb 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)' ↲
    ↳ returning dctype 0x10002
    01:20:02,562 usb_get_paths opening device '\\.\libusb0-0002'
    01:20:02,562 usb_get_paths opening device '\\.\libusb0-0003'
    01:20:02,562 usb_get_paths opening device '\\.\libusb0-0004'
    01:20:02,563 usb_get_paths opening device '\\.\libusb0-0005'
    01:20:02,563 usb_get_paths opening device '\\.\libusb0-0006'
    01:20:02,565 usb_get_paths opening device '\\.\libusb0-0007'
    01:20:02,565 usb_get_paths opening device '\\.\libusb0-0008'
    01:20:02,565 usb_get_paths opening device '\\.\libusb0-0009'
    01:20:02,565 usb_get_paths opening device '\\.\libusb0-0010'
    01:20:02,565 usb_get_paths opening device '\\.\libusb0-0011'
    01:20:02,566 usb_get_paths opening device '\\.\libusb0-0012'
    01:20:02,568 usb_get_paths opening device '\\.\libusb0-0013'
    01:20:02,568 usb_get_paths opening device '\\.\libusb0-0014'
    01:20:02,572 usb_get_paths opening device '\\.\libusb0-0015'
    01:20:02,572 usb_get_paths opening device '\\.\libusb0-0016'
    01:20:02,573 icoms_refresh_paths: now got 1 paths
    01:20:02,575 icoms_refresh_paths: looking for serial ports
    01:20:02,575 serial_get_paths: called with mask = 131071
    01:20:02,576 serial_get_paths: looking up the registry for serial ports
    01:20:02,576 serial_get_paths: There don't appear to be any serial ports
    01:20:02,578 icoms_refresh_paths: we now have 1 devices and are about to sort them
    01:20:02,578 icompaths_make_dslists 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)' dctype 0x10002
    01:20:02,578 icoms_refresh_paths: returning 1 paths and ICOM_OK
    01:20:02,578 Number of patches = 3
    01:20:02,578 Setting up the instrument
    01:20:02,579 new_inst: called with path 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)' type 'i1D3'
    01:20:02,579 new_icoms 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)' itype ↲
    ↳ 'i1D3' dctype 0x10002
    01:20:02,579 icom_copy_path_to_icom 'libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)' returning dctype 0x10002
    01:20:02,581 i1d3_init_coms: called
    01:20:02,581 i1d3_init_coms: About to init USB
    01:20:02,581 icoms_set_usb_port: About to set usb port characteristics
    01:20:02,581 usb_open_port: Make sure USB port is open, tries 0
    01:20:02,582 usb_open_port: About to open USB port '\\.\libusb0-0001'
    01:20:02,582 usb_open_port: open port '\\.\libusb0-0001' succeeded
    01:20:02,582 usb_open_port: set config 1 OK
    01:20:02,582 usb_open_port: 'serial' read quanta = packet size = 8
    01:20:02,584 usb_open_port: USB port is now open
    01:20:02,584 usb_install_signal_handlers: called
    01:20:02,585 usb_install_signal_handlers: done
    01:20:02,585 icoms_set_usb_port: usb port characteristics set ok
    01:20:02,585 i1d3_command: Sending cmd 'GetStatus' args '00 01 00 00 00 00 00 00'
    01:20:02,585 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,586 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,586 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,586 i1d3_command: ICOM err 0x0
    01:20:02,588 i1d3_command: Reading response
    01:20:02,588 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,588 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,588 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,589 i1d3_command: got '00 00 00 07 00 00 00 00 00 00 00 00 00 00' ICOM err 0x0
    01:20:02,589 i1d3_check_status: got OK
    01:20:02,589 i1d3_init_coms: suceeded
    01:20:02,591 i1d3_init_inst: called, debug = 8
    01:20:02,591 i1d3_command: Sending cmd 'GetStatus' args '00 01 00 00 00 00 00 00'
    01:20:02,591 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,591 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,592 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,592 i1d3_command: ICOM err 0x0
    01:20:02,592 i1d3_command: Reading response
    01:20:02,592 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,592 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,592 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,592 i1d3_command: got '00 00 00 07 00 00 00 00 00 00 00 00 00 00' ICOM err 0x0
    01:20:02,594 i1d3_check_status: got OK
    01:20:02,594 i1d3_command: Sending cmd 'GetProductName' args '00 10 00 00 00 00 00 00'
    01:20:02,594 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,594 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,595 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,595 i1d3_command: ICOM err 0x0
    01:20:02,595 i1d3_command: Reading response
    01:20:02,595 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,595 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,595 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,595 i1d3_command: got '00 00 43 6f 6c 6f 72 6d 75 6e 6b 69 20 44' ICOM err 0x0
    01:20:02,596 i1d3_get_prodname: got 'Colormunki Display '
    01:20:02,596 i1d3_command: Sending cmd 'GetProductType' args '00 11 00 00 00 00 00 00'
    01:20:02,596 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,596 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,598 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,598 i1d3_command: ICOM err 0x0
    01:20:02,598 i1d3_command: Reading response
    01:20:02,598 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,598 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,598 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,598 i1d3_command: got '00 00 00 02 00 00 00 00 00 00 00 00 00 00' ICOM err 0x0
    01:20:02,599 i1d3_get_prodtype: got 0x2
    01:20:02,599 i1d3_command: Sending cmd 'GetFirmwareVersion' args '00 12 00 00 00 00 00 00'
    01:20:02,599 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,599 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,601 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,601 i1d3_command: ICOM err 0x0
    01:20:02,601 i1d3_command: Reading response
    01:20:02,601 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,601 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,601 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,601 i1d3_command: got '00 00 76 31 2e 30 31 20 00 00 00 00 00 00' ICOM err 0x0
    01:20:02,602 i1d3_get_firmver: got 'v1.01 '
    01:20:02,602 i1d3_command: Sending cmd 'GetFirmwareDate' args '00 13 00 00 00 00 00 00'
    01:20:02,602 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,602 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,604 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,604 i1d3_command: ICOM err 0x0
    01:20:02,604 i1d3_command: Reading response
    01:20:02,604 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,605 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,605 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,605 i1d3_command: got '00 00 31 32 41 70 72 31 31 00 00 00 00 00' ICOM err 0x0
    01:20:02,605 i1d3_get_firmdate: got '12Apr11'
    01:20:02,605 i1d3_command: Sending cmd 'GetLockedStatus' args '00 20 00 00 00 00 00 00'
    01:20:02,605 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,605 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,607 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,607 i1d3_command: ICOM err 0x0
    01:20:02,607 i1d3_command: Reading response
    01:20:02,607 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,608 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,608 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,608 i1d3_command: got '00 00 00 01 05 00 00 00 00 00 00 00 00 00' ICOM err 0x0
    01:20:02,608 i1d3_lock_status: got Locked
    01:20:02,608 i1d3_init_inst: unlocking the instrument
    01:20:02,608 i1d3_unlock: called
    01:20:02,608 i1d3_unlock: Trying unlock key 2/8
    01:20:02,609 i1d3_command: Sending cmd 'GetLockChallenge' args '99 00 00 00 00 00 00 00'
    01:20:02,609 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,609 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,609 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,611 i1d3_command: ICOM err 0x0
    01:20:02,611 i1d3_command: Reading response
    01:20:02,611 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,611 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,611 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,611 i1d3_command: got '00 99 9f 28 40 d3 ab 8a 6b 8f 0a be 6b 38 f9 a2 6b 2f 51 ↲
    ↳ a8 6b 91 20 46 6b ef 91 74 6b f1 f0 64 6b ba 11 99 8e 52 fd 47 22 98 63 97 ↲
    ↳ ff 68 c8
    01:20:02,611 2b f9 68 f9 98 e1 68 91 cb e9 68 c2 91 91 68 9f 78' ICOM err 0x0
    01:20:02,612 i1d3_command: Sending cmd 'SendLockResponse' args '9a 00 00 00 00 00 00 00 ↲
    ↳ 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 c4 78 f7 00 f7 45 a0 7b 15 ↲
    ↳ 62 43 ba e
    01:20:02,612 5 20 fe 2b 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ↲
    ↳ 00 00'
    01:20:02,612 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    01:20:02,614 coms_usb_transaction: returning err 0x0 and 64 bytes
    01:20:02,614 icoms_usb_rw: returning 64 bytes, ICOM err 0x0
    01:20:02,614 i1d3_command: ICOM err 0x0
    01:20:02,614 i1d3_command: Reading response
    01:20:02,615 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,615 coms_usb_transaction: returning err 0x100 and 0 bytes
    01:20:02,615 icoms_usb_rw: returning 0 bytes, ICOM err 0x100
    01:20:02,615 i1d3_command: response read failed with ICOM err 0x100
    01:20:02,615 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    01:20:02,710 coms_usb_transaction: returning err 0x4000 and 0 bytes
    01:20:02,710 icoms_usb_rw: returning 0 bytes, ICOM err 0x4000
    01:20:02,711 init_inst returned 'Communications failure' (Communications failure)
    01:20:02,711 new_disprd failed because init_inst failed
    01:20:02,716 icoms_del: called
    01:20:02,716 icoms_del: closing port
    01:20:02,717 usb_close_port: called
    01:20:02,717 usb_close_port: usb port has been released and closed
    01:20:02,717 dispread: Error - new_disprd failed with 'Instrument Access Failed'
    01:20:02,717 
    01:20:02,825 DisplayCAL: Reached EOF (OK)
    01:20:02,828 dispread exitcode: 1
    01:20:02,828 ...aborted.

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    #22163

    Florian Höch
    Administrator
    • Offline

    Hi,

    I also closed any service or software that might hold control over the device.

    Make doubly certain this is the case. Some 3rd party peripheral (e.g. keyboard, mice)/motherboard software have the habit of grabbing arbitrary USB devices.

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