Home › Forums › Help and Support › Instrument Access Failed
- This topic has 4 replies, 3 voices, and was last updated 6 years, 8 months ago by JLorenzo.
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2017-07-16 at 22:15 #7960
Hello,
I’m trying to use my Spyder5 and when I click ‘Calibrate and Profile’, I receive the following error;
“Error – new_disprd failed with ‘Instrument Access Failed’.
Here’s the log. Thanks for your help getting this resolved!
16:09:14,625 Calibrate & profile
16:09:14,677
16:09:14,713 Detecting output levels range…
16:09:14,719 ——————————————————————————–
16:09:14,720 Session log: 0_16
16:09:14,720
16:09:14,720 Working directory:
16:09:14,720 c:\
16:09:14,720 users\
16:09:14,721 justin~1\
16:09:14,721 appdata\
16:09:14,721 local\
16:09:14,723 temp\
16:09:14,723 DisplayCAL-q2ddly\
16:09:14,723
16:09:14,723 Command line:
16:09:14,723 dispread.exe
16:09:14,724 -v
16:09:14,726 -k
16:09:14,726 “C:\Program Files (x86)\DisplayCAL\linear.cal”
16:09:14,726 -d1
16:09:14,726 -c1
16:09:14,727 -yn
16:09:14,727 “-P0.499567847882,0.498422712934,1.36983842011”
16:09:14,729 0_16
16:09:14,729
16:09:15,180 DisplayCAL: Starting interaction with subprocess
16:09:15,183 Number of patches = 3
16:09:15,184 Setting up the instrument
16:09:16,069 dispread: Error -new_disprd failed with ‘Instrument Access Failed’
16:09:16,071
16:09:16,174 DisplayCAL: Reached EOF (OK)
16:09:16,177 …aborted.
16:13:58,217 ——————————————————————————–
16:13:58,217 Calibrate & profile
16:13:58,257
16:13:58,302 Detecting output levels range…
16:13:58,306 ——————————————————————————–
16:13:58,308 Session log: 0_16
16:13:58,308
16:13:58,309 Working directory:
16:13:58,309 c:\
16:13:58,309 users\
16:13:58,309 justin~1\
16:13:58,311 appdata\
16:13:58,312 local\
16:13:58,312 temp\
16:13:58,312 DisplayCAL-fzkt05\
16:13:58,313
16:13:58,313 Command line:
16:13:58,313 dispread.exe
16:13:58,315 -v
16:13:58,315 -k
16:13:58,315 “C:\Program Files (x86)\DisplayCAL\linear.cal”
16:13:58,315 -d1
16:13:58,316 -c1
16:13:58,318 -yn
16:13:58,318 “-P0.499567847882,0.498422712934,1.36983842011”
16:13:58,319 0_16
16:13:58,321
16:13:58,812 DisplayCAL: Starting interaction with subprocess
16:13:58,815 Number of patches = 3
16:13:58,816 Setting up the instrument
16:13:59,710 dispread: Error – new_disprd failed with ‘Instrument Access Failed’
16:13:59,711
16:13:59,815 DisplayCAL: Reached EOF (OK)
16:13:59,816 …aborted.2017-07-17 at 15:14 #7973Have you installed the ArgyllCMs driver for your Spyder5 as per the quickstart guide?
2017-07-17 at 15:36 #7975Hi Florian,
Yes, I have installed the ArgyllCMs driver, and it shows up as such in my Device Manager but is not being read by the software.
I appreciate your help!
2017-07-17 at 15:58 #7976try to run dispread.exe with admin-rights.
2017-07-18 at 2:12 #7996My apologies – I don’t know what that means or how to do it.
Thanks for your help!
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