i1 Display Pro not recognized

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  • #12433

    jeffedit
    Participant
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    Trying to use i1 Display Pro with DC 3.5.3 on imac with OS 10.12.6 but the device is not
    seen. Worked with Graeme and verified that Argyll_v2.0.0 does access the device through
    terminal commands without any special commands or permissions. He suggested I contact this forum for help with DC. When I plug in the i1, I get the X-rite device service notication
    IOUSBHostHIDDevice Device connected.

    I’m sure this has been asked a bunch but a quick search did not come up with anything.

    Thanks for any suggestions.

    Calibrite Display Pro HL on Amazon  
    Disclosure: As an Amazon Associate I earn from qualifying purchases.

    #12438

    Vincent
    Participant
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    Have you tried menu Tools > Detect display & instruments ?

    #12441

    jeffedit
    Participant
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    Yes, did try that.

    #12444

    Florian Höch
    Administrator
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    Attach the log after running instrument detection please.

    #12451

    jeffedit
    Participant
    • Offline

    Sorry, looks like I got it working now. Ultimately uninstalled the x-rite software..even though Argyll was able to initialize it with x-rite installed. Thanks for replying.

    JK

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