Error-new_disprd failed with “Instrument Access Failed”

[Juan Carlos Quintana]

Hello

I’m using DisplayCal 3.8.9.3 with spiderX under Ubuntu 18.04 and I’m getting Error-new_disprd failed with “Instrument Access Failed” few seconds after calibration process starts. It actually recognized spiderX instruments and reads three different gray colours before stops. I have tried different usb ports. 55-Argyll.rules exists in /etc/udev/rules.d and my user is part of colord group. I don’t know what else can I do.

Thanks for your help.

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