Error – new_disprd failed with 'Instrument Access Failed'

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  • #14086

    Anthony
    Participant
    • Offline

    Here is the Log. I’m using an i1display pro. Please help!

    06:29:56,463 Calibrate & profile
    06:29:56,499
    06:29:56,546 Detecting output levels range…
    06:29:56,551 ——————————————————————————–
    06:29:56,551 Session log: 0_16
    06:29:56,552
    06:29:56,552 Working directory:
    06:29:56,552 c:\
    06:29:56,552 users\
    06:29:56,552 amc_da~1\
    06:29:56,552 appdata\
    06:29:56,552 local\
    06:29:56,553 temp\
    06:29:56,553 DisplayCAL-sg5nkg\
    06:29:56,553
    06:29:56,555 Command line:
    06:29:56,555 C:\Users\AMC_DAVINCI_RESOLVE\Downloads\Argyll_V2.0.1\bin\dispread.exe
    06:29:56,555 -v
    06:29:56,555 -D8
    06:29:56,555 -k
    06:29:56,555 “C:\Program Files (x86)\DisplayCAL\linear.cal”
    06:29:56,556 -d1
    06:29:56,558 -c1
    06:29:56,558 -yn
    06:29:56,558 “-P0.46598821639,0.152610441767,1.49676025918”
    06:29:56,559 0_16
    06:29:56,559
    06:29:56,808 DisplayCAL: Starting interaction with subprocess
    06:29:56,825 get_a_display called with ix 0
    06:29:56,826 MonitorEnumProc() called with hMonitor = 0x10001
    06:29:56,828 MonitorEnumProc() set initial monitor info: 0,0 2048,1152 name ‘\\.\DISPLAY1’
    06:29:56,828 get_displays about to get monitor information for 0
    06:29:56,828 Mon 0, name ‘\\.\DISPLAY1\Monitor0’
    06:29:56,828 Mon 0, string ‘Generic PnP Monitor’
    06:29:56,829 Mon 0, flags 0x3
    06:29:56,831 Mon 0, id ‘MONITOR\DEL40E0\{4d36e96e-e325-11ce-bfc1-08002be10318}\0004’
    06:29:56,832 Mon 0, key ↲
    ↳ ‘\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325 ↲
    ↳ -11ce-bfc1-08002be10318}\0004’
    06:29:56,834 EnumDisplayDevices failed on ‘\\.\DISPLAY1’ Mon = 1
    06:29:56,835 get_displays added description ‘DISPLAY1, at 0, 0, width 2048, height 1152 ↲
    ↳ (Primary Display)’ to display 0
    06:29:56,836 Selected ix 0 ‘\\.\DISPLAY1′ DISPLAY1, at 0, 0, width 2048, height 1152 ↲
    ↳ (Primary Display)’
    06:29:56,838 Argyll ‘V2.0.1’ Build ‘MSWin 64 bit’ System ‘Windows V10.0 SP 0’
    06:29:56,838 new_icompath: called with mask 0x1ffff
    06:29:56,838 icoms_refresh_paths: called with mask = 0x1ffff
    06:29:56,838 icoms_refresh_paths: looking for HID device
    06:29:56,838 hid_get_paths: called
    06:29:56,838 found HID device ‘\\?\hid#vid_096e&pid_0201#a&28e9ebc5&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}’, inst 1 but not one we’re looking for
    06:29:56,838 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_02&col02#a&5806045&0&0001#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 2 but not one we’re looking for
    06:29:56,838 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_00#a&119411c2&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 3 but not one we’re looking for
    06:29:56,839 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_02&col03#a&5806045&0&0002#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 4 but not one we’re looking for
    06:29:56,839 found HID device ‘\\?\hid#vid_0451&pid_ca01#8&15fb82da&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}’, inst 5 but not one we’re looking for
    06:29:56,839 found HID device ‘\\?\hid#vid_05ac&pid_0220&mi_01#b&294f5cf&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}’, inst 6 but not one we’re looking for
    06:29:56,841 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_01&col01#a&29579e07&0&0000#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}’, inst 7 but not one we’re looking for
    06:29:56,842 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_01&col02#a&29579e07&0&0001#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}’, inst 8 but not one we’re looking for
    06:29:56,842 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_01&col03#a&29579e07&0&0002#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}’, inst 9 but not one we’re looking for
    06:29:56,842 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_01&col04#a&29579e07&0&0003#{4d1e55b2-f16f- ↲
    ↳ 11cf-88cb-001111000030}’, inst 10 but not one we’re looking for
    06:29:56,844 found HID device ↲
    ↳ ‘\\?\hid#vid_05ac&pid_0220&mi_00#b&1a588214&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 11 but not one we’re looking for
    06:29:56,844 found HID device ↲
    ↳ ‘\\?\hid#vid_046d&pid_c52b&mi_02&col01#a&5806045&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 12 but not one we’re looking for
    06:29:56,844 found HID device ‘\\?\hid#vid_0765&pid_5020#7&2e595134&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}’, inst 13 that we’re looking for
    06:29:56,845 icompaths_add_hid ‘(null)’ got dctype 0x0
    06:29:56,845 icompath_set_usb ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ ↲
    ↳ returning dctype 0x10004
    06:29:56,845 icoms_get_paths: returning 1 paths and ICOM_OK
    06:29:56,845 icoms_refresh_paths: looking for USB device
    06:29:56,845 usb_get_paths opening device ‘\\.\libusb0-0001’
    06:29:56,845 usb_get_paths opening device ‘\\.\libusb0-0002’
    06:29:56,845 usb_get_paths opening device ‘\\.\libusb0-0003’
    06:29:56,845 usb_get_paths opening device ‘\\.\libusb0-0004’
    06:29:56,845 usb_get_paths opening device ‘\\.\libusb0-0005’
    06:29:56,846 usb_get_paths opening device ‘\\.\libusb0-0006’
    06:29:56,846 usb_get_paths opening device ‘\\.\libusb0-0007’
    06:29:56,846 usb_get_paths opening device ‘\\.\libusb0-0008’
    06:29:56,846 usb_get_paths opening device ‘\\.\libusb0-0009’
    06:29:56,848 usb_get_paths opening device ‘\\.\libusb0-0010’
    06:29:56,848 usb_get_paths opening device ‘\\.\libusb0-0011’
    06:29:56,848 usb_get_paths opening device ‘\\.\libusb0-0012’
    06:29:56,848 usb_get_paths opening device ‘\\.\libusb0-0013’
    06:29:56,848 usb_get_paths opening device ‘\\.\libusb0-0014’
    06:29:56,849 usb_get_paths opening device ‘\\.\libusb0-0015’
    06:29:56,849 usb_get_paths opening device ‘\\.\libusb0-0016’
    06:29:56,849 icoms_refresh_paths: now got 1 paths
    06:29:56,849 icoms_refresh_paths: looking for serial ports
    06:29:56,851 serial_get_paths: called with mask = 131071
    06:29:56,851 serial_get_paths: looking up the registry for serial ports
    06:29:56,851 serial_get_paths: There don’t appear to be any serial ports
    06:29:56,851 icoms_refresh_paths: we now have 1 devices and are about to sort them
    06:29:56,851 icompaths_make_dslists ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ ↲
    ↳ dctype 0x10004
    06:29:56,851 icoms_refresh_paths: returning 1 paths and ICOM_OK
    06:29:56,851 Number of patches = 3
    06:29:56,851 Setting up the instrument
    06:29:56,852 new_inst: called with path ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)’ type ‘i1D3’
    06:29:56,852 new_icoms ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ itype ‘i1D3’ ↲
    ↳ dctype 0x10004
    06:29:56,854 icom_copy_path_to_icom ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ ↲
    ↳ returning dctype 0x10004
    06:29:56,854 i1d3_init_coms: called
    06:29:56,855 i1d3_init_coms: About to init HID
    06:29:56,855 icoms_set_hid_port: About to set HID port characteristics
    06:29:56,855 hid_open_port: about to open HID port ‘hid:/13 (X-Rite i1 DisplayPro, ↲
    ↳ ColorMunki Display)’ path ↲
    ↳ ‘\\?\hid#vid_0765&pid_5020#7&2e595134&0&0000#{4d1e55b2-f16f-11cf
    06:29:56,855 -88cb-001111000030}’
    06:29:56,937 hid_open_port: Failed to open path ↲
    ↳ ‘\\?\hid#vid_0765&pid_5020#7&2e595134&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’ with err 24
    06:29:56,938 hid_open_port: Failed to open path ↲
    ↳ ‘\\?\hid#vid_0765&pid_5020#7&2e595134&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’ with err 24
    06:29:56,938 i1d3_init_coms: set_hid_port failed ICOM err 0x20000
    06:29:56,938 init_coms returned ‘Communications failure’ (Communications failure)
    06:29:56,940 new_disprd failed because init_coms failed
    06:29:56,940 icoms_del: called
    06:29:56,940 dispread: Error – new_disprd failed with ‘Instrument Access Failed’
    06:29:56,940
    06:29:57,048 DisplayCAL: Reached EOF (OK)
    06:29:57,049 …aborted.

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    #14112

    Florian Höch
    Administrator
    • Offline

    Stop and disable X-Rite devices service.

    #14211

    Alexandr Markov
    Participant
    • Offline

    21:09:02,453 Session log: Measurement Report 3.7 — ViewSonic VX2263 Series @ 0, 0, ↲
    ↳ 1920×1080 — 2018-10-27 21-08
    21:09:02,453
    21:09:02,453 Working directory:
    21:09:02,453 c:\
    21:09:02,453 users\
    21:09:02,454 avreliy\
    21:09:02,454 appdata\
    21:09:02,454 local\
    21:09:02,454 temp\
    21:09:02,456 DisplayCAL-rg82l8\
    21:09:02,456
    21:09:02,456 Command line:
    21:09:02,457 C:\Users\Avreliy\Downloads\Argyll_V2.0.1\bin\dispread.exe
    21:09:02,457 -v
    21:09:02,457 -D8
    21:09:02,457 -K
    21:09:02,457 “C:\Program Files (x86)\DisplayCAL\linear.cal”
    21:09:02,457 -d1
    21:09:02,457 -c1
    21:09:02,457 -yn
    21:09:02,459 “-P0.498862774829,0.496868475992,1.49131513648”
    21:09:02,459 “Measurement Report 3.7 — ViewSonic VX2263 Series @ 0, 0, 1920×1080 —
    21:09:02,459 2018-10-27 21-08”
    21:09:02,459
    21:09:02,680 DisplayCAL: Starting interaction with subprocess
    21:09:02,690 get_a_display called with ix 0
    21:09:02,690 MonitorEnumProc() called with hMonitor = 0x10001
    21:09:02,690 MonitorEnumProc() set initial monitor info: 0,0 1920,1080 name ‘\\.\DISPLAY1’
    21:09:02,690 get_displays about to get monitor information for 0
    21:09:02,690 Mon 0, name ‘\\.\DISPLAY1\Monitor0’
    21:09:02,691 Mon 0, string ‘ViewSonic VX2263 Series’
    21:09:02,691 Mon 0, flags 0x3
    21:09:02,691 Mon 0, id ‘MONITOR\VSC692F\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001’
    21:09:02,691 Mon 0, key ↲
    ↳ ‘\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325 ↲
    ↳ -11ce-bfc1-08002be10318}\0001’
    21:09:02,693 EnumDisplayDevices failed on ‘\\.\DISPLAY1’ Mon = 1
    21:09:02,693 get_displays added description ‘DISPLAY1, at 0, 0, width 1920, height 1080 ↲
    ↳ (Primary Display)’ to display 0
    21:09:02,693 Selected ix 0 ‘\\.\DISPLAY1′ DISPLAY1, at 0, 0, width 1920, height 1080 ↲
    ↳ (Primary Display)’
    21:09:02,693 Argyll ‘V2.0.1’ Build ‘MSWin 64 bit’ System ‘Windows V10.0 SP 0’
    21:09:02,694 new_icompath: called with mask 0x1ffff
    21:09:02,694 icoms_refresh_paths: called with mask = 0x1ffff
    21:09:02,694 icoms_refresh_paths: looking for HID device
    21:09:02,694 hid_get_paths: called
    21:09:02,694 found HID device ↲
    ↳ ‘\\?\hid#vid_046e&pid_5577&mi_01&col05#8&6b33f42&0&0004#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 1 but not one we’re looking for
    21:09:02,694 found HID device ↲
    ↳ ‘\\?\hid#vid_046e&pid_5577&mi_01&col01#8&6b33f42&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 2 but not one we’re looking for
    21:09:02,694 found HID device ↲
    ↳ ‘\\?\hid#vid_046e&pid_5577&mi_01&col02#8&6b33f42&0&0001#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 3 but not one we’re looking for
    21:09:02,696 found HID device ‘\\?\hid#vid_046e&pid_5577&mi_00#8&791a2a6&0&0000#{4d1e55b2 ↲
    ↳ -f16f-11cf-88cb-001111000030}’, inst 4 but not one we’re looking for
    21:09:02,696 found HID device ↲
    ↳ ‘\\?\hid#vid_046e&pid_5577&mi_01&col03#8&6b33f42&0&0002#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 5 but not one we’re looking for
    21:09:02,697 found HID device ↲
    ↳ ‘\\?\hid#vid_062a&pid_3633&col01#7&11e97e34&0&0000#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 6 but not one we’re looking for
    21:09:02,697 found HID device ↲
    ↳ ‘\\?\hid#vid_062a&pid_3633&col02#7&11e97e34&0&0001#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 7 but not one we’re looking for
    21:09:02,697 found HID device ↲
    ↳ ‘\\?\hid#vid_046e&pid_5577&mi_01&col04#8&6b33f42&0&0003#{4d1e55b2-f16f-11cf- ↲
    ↳ 88cb-001111000030}’, inst 8 but not one we’re looking for
    21:09:02,697 icoms_get_paths: returning 0 paths and ICOM_OK
    21:09:02,697 icoms_refresh_paths: looking for USB device
    21:09:02,697 usb_get_paths opening device ‘\\.\libusb0-0001’
    21:09:02,698 usb_get_paths: turned on kernel debug messages
    21:09:02,698 usb_get_paths: checking vid 0x0765, pid 0x5020
    21:09:02,698 set ep ad 0x81 packetsize 64 type 3
    21:09:02,698 set ep ad 0x1 packetsize 64 type 3
    21:09:02,700 usb_get_paths: found instrument vid 0x0765, pid 0x5020
    21:09:02,700 icompath_set_usb ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)’ ↲
    ↳ got dctype 0x0
    21:09:02,700 icompath_set_usb ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)’ ↲
    ↳ returning dctype 0x10002
    21:09:02,700 usb_get_paths opening device ‘\\.\libusb0-0002’
    21:09:02,700 usb_get_paths opening device ‘\\.\libusb0-0003’
    21:09:02,700 usb_get_paths opening device ‘\\.\libusb0-0004’
    21:09:02,700 usb_get_paths opening device ‘\\.\libusb0-0005’
    21:09:02,700 usb_get_paths opening device ‘\\.\libusb0-0006’
    21:09:02,701 usb_get_paths opening device ‘\\.\libusb0-0007’
    21:09:02,701 usb_get_paths opening device ‘\\.\libusb0-0008’
    21:09:02,701 usb_get_paths opening device ‘\\.\libusb0-0009’
    21:09:02,701 usb_get_paths opening device ‘\\.\libusb0-0010’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0011’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0012’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0013’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0014’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0015’
    21:09:02,703 usb_get_paths opening device ‘\\.\libusb0-0016’
    21:09:02,703 icoms_refresh_paths: now got 1 paths
    21:09:02,703 icoms_refresh_paths: looking for serial ports
    21:09:02,704 serial_get_paths: called with mask = 131071
    21:09:02,704 serial_get_paths: looking up the registry for serial ports
    21:09:02,704 serial_get_paths: There don’t appear to be any serial ports
    21:09:02,704 icoms_refresh_paths: we now have 1 devices and are about to sort them
    21:09:02,706 icompaths_make_dslists ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)’ dctype 0x10002
    21:09:02,706 icoms_refresh_paths: returning 1 paths and ICOM_OK
    21:09:02,706 Number of patches = 54
    21:09:02,706 Setting up the instrument
    21:09:02,707 new_inst: called with path ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)’ type ‘i1D3’
    21:09:02,707 new_icoms ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki Display)’ itype ↲
    ↳ ‘i1D3’ dctype 0x10002
    21:09:02,707 icom_copy_path_to_icom ‘libusb0-0001 (X-Rite i1 DisplayPro, ColorMunki ↲
    ↳ Display)’ returning dctype 0x10002
    21:09:02,707 i1d3_init_coms: called
    21:09:02,707 i1d3_init_coms: About to init USB
    21:09:02,707 icoms_set_usb_port: About to set usb port characteristics
    21:09:02,707 usb_open_port: Make sure USB port is open, tries 0
    21:09:02,707 usb_open_port: About to open USB port ‘\\.\libusb0-0001’
    21:09:02,709 usb_open_port: open port ‘\\.\libusb0-0001’ succeeded
    21:09:02,709 usb_open_port: set config 1 OK
    21:09:02,709 usb_open_port: ‘serial’ read quanta = packet size = 8
    21:09:02,709 usb_open_port: USB port is now open
    21:09:02,710 usb_install_signal_handlers: called
    21:09:02,710 usb_install_signal_handlers: done
    21:09:02,710 icoms_set_usb_port: usb port characteristics set ok
    21:09:02,710 i1d3_command: Sending cmd ‘GetStatus’ args ’00 01 00 00 00 00 00 00′
    21:09:02,710 icoms_usb_transaction: req type 0x1 ep 0x1 size 64
    21:09:03,573 coms_usb_transaction: returning err 0x4000 and 0 bytes
    21:09:03,573 icoms_usb_rw: returning 0 bytes, ICOM err 0x4000
    21:09:03,575 i1d3_command: Command send failed with ICOM err 0x4000
    21:09:03,575 icoms_usb_transaction: req type 0x1 ep 0x81 size 64
    21:09:04,575 coms_usb_transaction: returning err 0x4000 and 0 bytes
    21:09:04,575 icoms_usb_rw: returning 0 bytes, ICOM err 0x4000
    21:09:04,575 i1d3_init_coms: failed with rv = 0x70062
    21:09:04,575 init_coms returned ‘Communications failure’ (Communications failure)
    21:09:04,576 new_disprd failed because init_coms failed
    21:09:04,576 icoms_del: called
    21:09:04,576 icoms_del: closing port
    21:09:04,576 usb_close_port: called
    21:09:04,578 usb_close_port: usb port has been released and closed
    21:09:04,578 dispread: Error – new_disprd failed with ‘Instrument Access Failed’
    21:09:04,578
    21:09:04,686 DisplayCAL: Reached EOF (OK)
    21:09:04,687 …aborted.

    help, pls!

    #14213

    Alexandr Markov
    Participant
    • Offline

    kill all xrite at system. set device at usb 2.0, then install displaycal, and show where is Argyll_V2.0.2_beta – and it’s working!!!

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