Home › Forums › Help and Support › doesn’t see colormunki smile
- This topic has 8 replies, 3 voices, and was last updated 5 years, 2 months ago by
jimjim.
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2021-04-02 at 5:37 #29487
My original colormunki software stopped working and the device has been discontinued. A friend pointed me to DisplayCAL. But, it does not recognize the device.
One of the pinned messages may have explained my issue. The article says USB 3 may be the problem but it seems unlikely to me.
Because of COVID I had not used the device in a little more than a year, but it was working when I stopped using it. I’ve assumed a intervening Windows update caused it to stop working.
All of my USB ports are & were 3 and I’m using the same computer. So, if it was working with the same hardware, how could it be the USB ports?
I’m looking for ideas.
2021-04-03 at 0:22 #29495Same question 4 years ago https://hub.displaycal.net/forums/topic/colormunki-smile-not-recognized/
got to install the Argyll drivers for that device.Although you might want to consider moving to a new device . That is an old design that has gelatin filters the degrade over time. Also I think it was only ever good for measuring old CCFL and WLED LCD’s, measurements on newer panel types is likely to be inaccurate even if the filters haven’t degraded.
2021-04-03 at 1:08 #294962021-04-03 at 15:54 #29500Is it listed as a device in Windows settings? Do you have any Razer drivers in your system?
2021-04-03 at 18:26 #29507I don’t know what razer drivers are but to the best of my knowledge I have none
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This reply was modified 5 years, 2 months ago by
jimjim.
2021-04-06 at 14:38 #295422021-04-06 at 14:51 #29546No, it’s not listed as a device, but being software I wouldn’t expect it to be.
That’s because you are wrong, it is hardware and needs to be listed in windows devices otherwise no software can use it.
2021-04-06 at 15:44 #29547DisplayCAL is hardware?
2021-04-06 at 16:01 #29548If by “it” you meant the Colormunki device, then yes. it’s listed
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This reply was modified 5 years, 2 months ago by
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