Home › Forums › Help and Support › Does not detect Spyder2 or Display
- This topic has 5 replies, 2 voices, and was last updated 8 years, 5 months ago by
Florian Höch.
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2017-12-17 at 8:13 #9784
I cannot get DC to recognize my Spyder2 or my Dell U2415 display. It worked like a dream when I last used it 6 months ago. Under the Tools>>Instrument menu, “Enable Spyder2 Colorimeter” is greyed out. The “Display “field does not populate. “Detect Display Devices and Instruments” has no effect.
– I run Win7/64 bit.
– DC is version 3.3.5.
– ColorVision Spyder2 Pro software is installed along with the Argyll driver.
– Task manager shows Argyll LibUSB-win32 devices>>Spyder2(Argyll).
– The Spyder2 is plugged into the rear motherboard connector.I feel that I’m forgetting something obvious.
2017-12-17 at 21:38 #9785Additional thoughts regarding my post:
– A number of Windows services are set to manual on my machine. Is it possible that a required service is not waking up ?
– I went back to the original Spyder2 driver and discovered that ColorVision’s software also does not see the device. Windows itself does recognize the device when I plug it in.2017-12-18 at 0:06 #9790Just remembered that the Spyder2 software (which wasn’t that great) never worked right under Windows 7. That is why I started using Display Cal/dispcalGUI in the first place!
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This reply was modified 8 years, 5 months ago by
R.Hutchins.
2017-12-20 at 1:36 #9807Under the Tools>>Instrument menu, “Enable Spyder2 Colorimeter” is greyed out.
Make sure you’re using the right version of Argyll – the x64 version will not work on a 32-bit OS.
2017-12-21 at 0:15 #9814Yes! the problem wasn’t 32/64-bit, but examining the menu item ? >>About, I discovered that DisplayCAL was not using the Argyll version I expected. It was using an older version which (apparently) had been only partially uninstalled. I uninstalled all Argyll files, cleaned the registry of miscellaneous entries, and reinstalled Argyll.
Eyerything works, life is good.
Thank you!
2017-12-26 at 14:36 #9870cleaned the registry of miscellaneous entries
That’s not necessary though – neither ArgyllCMS nor DisplayCAL write to the registry (the Windows installer creates a DisplayCAL entry so it gets listed under Apps & Features).
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This reply was modified 8 years, 5 months ago by
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