dispcal: Error – new_disprd() failed with 'Instrument Access Failed'

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  • #4846

    Robby
    Participant
    • Offline

    I recently got a new graphics card and figured I would re-calibrate. Also I am on windows 10 and there was a recent update. Now I am getting the ‘dispcal: Error – new_disprd() failed with ‘Instrument Access Failed” error.

    21:14:46,447 Calibrate & profile
    21:14:47,401 ——————————————————————————–
    21:14:47,401 Session log: 31MU97 #1 2016-11-12 21-14 120cdm² D6500 2.2 S XYZLUT+MTX
    21:14:47,401
    21:14:47,401 Working directory:
    21:14:47,403 c:\
    21:14:47,403 users\
    21:14:47,403 robby\
    21:14:47,404 appdata\
    21:14:47,404 local\
    21:14:47,404 temp\
    21:14:47,404 DisplayCAL-mee_dx\
    21:14:47,404
    21:14:47,404 Command line:
    21:14:47,404 dispcal.exe
    21:14:47,405 -v2
    21:14:47,405 -D8
    21:14:47,405 -d1
    21:14:47,405 -c1
    21:14:47,407 -yn
    21:14:47,407 “-P0.497241155469,0.496069868996,1.48609077599”
    21:14:47,407 -qh
    21:14:47,407 -t6500
    21:14:47,407 -b120.0
    21:14:47,407 -g2.2
    21:14:47,407 -f1.0
    21:14:47,407 -k0
    21:14:47,407 -A4.0
    21:14:47,408 -b
    21:14:47,408 “31MU97 #1 2016-11-12 21-14 120cdm² D6500 2.2 S XYZLUT+MTX”
    21:14:47,408
    21:14:47,785 DisplayCAL: Starting interaction with subprocess
    21:14:47,793 MonitorEnumProc() called with hMonitor = 0x10001
    21:14:47,795 MonitorEnumProc() set initial monitor info: 0,0 4096,2160 name ‘\\.\DISPLAY1’
    21:14:47,795 get_displays about to get monitor information for 0
    21:14:47,795 Mon 0, name ‘\\.\DISPLAY1\Monitor0’
    21:14:47,795 Mon 0, string ‘Generic PnP Monitor’
    21:14:47,795 Mon 0, flags 0x3
    21:14:47,796 Mon 0, id ‘MONITOR\GSM76E7\{4d36e96e-e325-11ce-bfc1-08002be10318}\0004’
    21:14:47,796 Mon 0, key
    21:14:47,796 ‘\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0004′
    21:14:47,796 c1-08002be10318}\0004’
    21:14:47,796 EnumDisplayDevices failed on ‘\\.\DISPLAY1’ Mon = 1
    21:14:47,796 get_displays added description ‘DISPLAY1, at 0, 0, width 4096, height 2160
    21:14:47,796 (Primary Display)’ to display 0
    21:14:47,796 Argyll ‘V1.9.2’ Build ‘MSWin 64 bit’ System ‘Windows V10.0 SP 0’
    21:14:47,796 icoms_refresh_paths: called with mask = 131071
    21:14:47,796 icoms_refresh_paths: looking for HID device
    21:14:47,796 hid_get_paths: called
    21:14:47,796 found HID device
    21:14:47,796 ‘\\?\hid#vid_046d&pid_c52b&mi_00#7&303959f6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,796 11000030}’,
    21:14:47,796 inst 1 but not one we’re looking for
    21:14:47,798 found HID device
    21:14:47,798 ‘\\?\hid#vid_046d&pid_c52b&mi_01&col01#7&c621c34&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,798 -001111000030}’,
    21:14:47,798 inst 2 but not one we’re looking for
    21:14:47,798 found HID device
    21:14:47,798 ‘\\?\hid#vid_046d&pid_c52b&mi_02&col01#7&2425a879&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,798 b-001111000030}’,
    21:14:47,798 inst 3 but not one we’re looking for
    21:14:47,798 found HID device
    21:14:47,798 ‘\\?\hid#vid_0f39&pid_0611&mi_01&col01#7&351899c1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,798 b-001111000030}’,
    21:14:47,798 inst 4 but not one we’re looking for
    21:14:47,799 found HID device
    21:14:47,799 ‘\\?\hid#vid_046d&pid_c52b&mi_02&col02#7&2425a879&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,799 b-001111000030}’,
    21:14:47,799 inst 5 but not one we’re looking for
    21:14:47,799 found HID device
    21:14:47,799 ‘\\?\hid#vid_0f39&pid_0611&mi_01&col02#7&351899c1&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,799 b-001111000030}’,
    21:14:47,799 inst 6 but not one we’re looking for
    21:14:47,799 found HID device
    21:14:47,799 ‘\\?\hid#vid_046d&pid_c52b&mi_02&col03#7&2425a879&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,799 b-001111000030}’,
    21:14:47,799 inst 7 but not one we’re looking for
    21:14:47,801 found HID device
    21:14:47,801 ‘\\?\hid#vid_046d&pid_c52b&mi_01&col02#7&c621c34&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,801 -001111000030}’,
    21:14:47,801 inst 8 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_056a&pid_0302&col01#6&34a797e8&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 11000030}’,
    21:14:47,802 inst 9 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_056a&pid_0302&col02#6&34a797e8&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 11000030}’,
    21:14:47,802 inst 10 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_056a&pid_0302&col03#6&34a797e8&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 11000030}’,
    21:14:47,802 inst 11 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_056a&pid_0302&col04#6&34a797e8&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 11000030}’,
    21:14:47,802 inst 12 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_0765&pid_5020#6&c3a23c1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 0}’,
    21:14:47,802 inst 13 that we’re looking for
    21:14:47,802 icompaths_add_hid ‘(null)’ got dctype 0x0
    21:14:47,802 icompath_set_usb ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ returning
    21:14:47,802 dctype 0x10004
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_056a&pid_0302&col05#6&34a797e8&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 11000030}’,
    21:14:47,802 inst 14 but not one we’re looking for
    21:14:47,802 found HID device
    21:14:47,802 ‘\\?\hid#vid_046d&pid_c52b&mi_01&col03#7&c621c34&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,802 -001111000030}’,
    21:14:47,802 inst 15 but not one we’re looking for
    21:14:47,803 found HID device
    21:14:47,803 ‘\\?\hid#vid_0f39&pid_0611&mi_00#7&11415bff&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,803 11000030}’,
    21:14:47,803 inst 16 but not one we’re looking for
    21:14:47,803 found HID device
    21:14:47,803 ‘\\?\hid#vid_046d&pid_c52b&mi_01&col04#7&c621c34&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
    21:14:47,803 -001111000030}’,
    21:14:47,803 inst 17 but not one we’re looking for
    21:14:47,803 icoms_get_paths: returning 1 paths and ICOM_OK
    21:14:47,803 icoms_refresh_paths: looking for USB device
    21:14:47,803 usb_get_paths opening device ‘\\.\libusb0-0001’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0002’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0003’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0004’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0005’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0006’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0007’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0008’
    21:14:47,805 usb_get_paths opening device ‘\\.\libusb0-0009’
    21:14:47,806 usb_get_paths opening device ‘\\.\libusb0-0010’
    21:14:47,806 usb_get_paths opening device ‘\\.\libusb0-0011’
    21:14:47,806 usb_get_paths opening device ‘\\.\libusb0-0012’
    21:14:47,808 usb_get_paths opening device ‘\\.\libusb0-0013’
    21:14:47,808 usb_get_paths opening device ‘\\.\libusb0-0014’
    21:14:47,808 usb_get_paths opening device ‘\\.\libusb0-0015’
    21:14:47,809 usb_get_paths opening device ‘\\.\libusb0-0016’
    21:14:47,809 icoms_refresh_paths: now got 1 paths
    21:14:47,809 icoms_refresh_paths: looking for serial ports
    21:14:47,809 serial_get_paths: called with mask = 131071
    21:14:47,811 serial_get_paths: looking up the registry for serial ports
    21:14:47,811 serial_get_paths: looking through all the values in the SERIALCOMM key
    21:14:47,812 serial_get_paths: checking ‘Serial0’
    21:14:47,812 icompaths_add_serial got ‘COM1’ dctype 0x0
    21:14:47,812 icompaths_add_serial returning ‘COM1’ dctype 0xf0401
    21:14:47,812 serial_get_paths: Added ‘Serial0’ path ‘COM1’ dctype 0x0
    21:14:47,813 serial_get_paths: got ERROR_NO_MORE_ITEMS
    21:14:47,813 icoms_refresh_paths: we now have 2 devices and are about to sort them
    21:14:47,815 icompaths_make_dslists ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’
    21:14:47,815 dctype 0x10004
    21:14:47,815 icompaths_make_dslists ‘COM1’ dctype 0xf0401
    21:14:47,815 icoms_refresh_paths: returning 2 paths and ICOM_OK
    21:14:47,815 Setting up the instrument
    21:14:47,815 new_inst: called with path ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’
    21:14:47,815 type ‘i1D3’
    21:14:47,816 new_icoms ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’ itype ‘i1D3’
    21:14:47,816 dctype 0x10004
    21:14:47,816 icom_copy_path_to_icom ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki Display)’
    21:14:47,816 returning dctype 0x10004
    21:14:47,818 i1d3_init_coms: called
    21:14:47,818 i1d3_init_coms: About to init HID
    21:14:47,819 icoms_set_hid_port: About to set HID port characteristics
    21:14:47,819 hid_open_port: about to open HID port ‘hid:/13 (X-Rite i1 DisplayPro, ColorMunki
    21:14:47,819 Display)’ path ‘\\?\hid#vid_0765&pid_5020#6&c3a23c1&0&0000#{4d1e55b2-f16f-11cf-
    21:14:47,819 88cb-001111000030}’
    21:14:47,897 hid_open_port: Failed to open path
    21:14:47,897 ‘\\?\hid#vid_0765&pid_5020#6&c3a23c1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
    21:14:47,897 0}’
    21:14:47,897 with err 18
    21:14:47,898 hid_open_port: Failed to open path
    21:14:47,898 ‘\\?\hid#vid_0765&pid_5020#6&c3a23c1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
    21:14:47,898 0}’
    21:14:47,898 with err 18
    21:14:47,898 i1d3_init_coms: set_hid_port failed ICOM err 0x20000
    21:14:47,898 init_coms returned ‘Communications failure’ (Communications failure)
    21:14:47,898 new_disprd failed because init_coms failed
    21:14:47,898 icoms_del: called
    21:14:47,898 dispcal: Error – new_disprd() failed with ‘Instrument Access Failed’
    21:14:47,898
    21:14:48,003 DisplayCAL: Reached EOF (OK)
    21:14:48,005 …aborted.
    21:25:15,370

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    #4854

    Florian Höch
    Administrator
    • Offline

    Do you have the X-Rite software installed? If so, try disabling X-Rite Device Services Manager.

    #8971

    Robby
    Participant
    • Offline

    I have since fully uninstalled the x-rite software. This is my new log with displaycal 3.3.4

    22:08:46,075 DisplayCAL.pyw 3.3.4.0 2017-09-09T15:56:28.179692Z
    22:08:46,081 Windows 10 Pro x86_64
    22:08:46,081 Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 32 bit
    22:08:46,081 (Intel)]
    22:08:46,082 Faulthandler 2.6
    22:08:49,947 Imported existing <module ‘comtypes.gen’ from
    22:08:49,947 ‘C:\ProgramData\0install.net\implementations\sha256new_3QPFV6JLHXZDPD5AFN2UFPXV7CJ6H4C5JD277EV7XGRYLIGOCM7Q\comtypes-1.1.3-taskbarlib-py2.7.egg\comtypes\gen\__init__.py’>
    22:08:49,947 CJ6H4C5JD277EV7XGRYLIGOCM7Q\comtypes-1.1.3-taskbarlib-py2.7.egg\comtypes\gen\__init__.py’>
    22:08:49,947 nit__.py’>
    22:08:49,950 Using writeable comtypes cache directory:
    22:08:49,950 ‘C:\Users\robby\AppData\Roaming\Python\Python27\comtypes_cache’
    22:08:49,953 wxPython 3.0.1.0.b20140104 msw (classic)
    22:08:49,953 Encoding: cp437
    22:08:49,953 File system encoding: mbcs
    22:08:51,542 Starting up…
    22:08:51,756 Audio module: pyglet 1.2.2
    22:08:54,278 Enumerating display devices and communication ports…
    22:08:54,279 C:\Users\robby\Downloads\Argyll_V1.9.2\bin
    22:08:56,075 ArgyllCMS 1.9.2
    22:08:56,076 …ok.
    22:08:56,111 Checking video card gamma table access for display 1…
    22:08:56,299 Verify: ‘test.cal’ IS loaded (discrepancy 0.0%)
    22:08:56,410 …ok.
    22:08:56,411 Initializing GUI…
    22:08:56,763
    22:08:58,641 …ok.
    22:08:58,644 Ready.
    22:08:58,918 Setting up scripting host at 127.0.0.1:15411
    22:08:59,050 Check for application update…
    22:08:59,519 DisplayCAL is up-to-date.
    22:09:00,020 ArgyllCMS is up-to-date.
    22:09:08,207 ——————————————————————————–
    22:09:08,207 Calibrate & profile
    22:09:09,040 Detecting output levels range…
    22:09:09,052 ——————————————————————————–
    22:09:09,052 Session log: 0_16
    22:09:09,053
    22:09:09,053 Working directory:
    22:09:09,055 c:\
    22:09:09,055 users\
    22:09:09,056 robby\
    22:09:09,056 appdata\
    22:09:09,056 local\
    22:09:09,056 temp\
    22:09:09,058 DisplayCAL-4c3j6w\
    22:09:09,058
    22:09:09,058 Command line:
    22:09:09,059 C:\Users\robby\Downloads\Argyll_V1.9.2\bin\dispread.exe
    22:09:09,059 -v
    22:09:09,059 -k
    22:09:09,059 “C:\ProgramData\0install.net\implementations\sha1new=76c301cfbf5ccd6eb05c6a9
    22:09:09,059 25de5c3d88401cb5e\DisplayCAL\linear.cal”
    22:09:09,061 -d1
    22:09:09,061 -c1
    22:09:09,061 -yn
    22:09:09,062 “-P0.496433203632,0.492160278746,1.48169838946”
    22:09:09,062 -X
    22:09:09,062 “X-Rite i1 DisplayPro, ColorMunki Display & LG 31MU97 (GretagMacbeth i1
    22:09:09,062 Pro).ccmx”
    22:09:09,062 0_16
    22:09:09,062
    22:09:09,578 DisplayCAL: Starting interaction with subprocess
    22:09:09,581 Number of patches = 3
    22:09:09,582 Setting up the instrument
    22:09:09,691 hid_open_port: Failed to open path
    22:09:09,691 ‘\\?\hid#vid_0765&pid_5020#6&7db3cbb&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
    22:09:09,691 0}’
    22:09:09,691 with err 18
    22:09:09,691 hid_open_port: Failed to open path
    22:09:09,691 ‘\\?\hid#vid_0765&pid_5020#6&7db3cbb&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
    22:09:09,691 0}’
    22:09:09,691 with err 18
    22:09:09,693 dispread: Error – new_disprd failed with ‘Instrument Access Failed’
    22:09:09,693
    22:09:09,796 DisplayCAL: Reached EOF (OK)
    22:09:09,796 …aborted.

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