"CGATS file read error" When Verifying

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  • #9076

    Caleb Barrett
    Participant
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    I’m attempting to verify a profile while following along the instructions for Resolve’s 3D Color Viewer LUT generation. After some patches are displayed, I receive an error as shown in the screenshot. I’ve searched around but find an obvious solution anywhere. Thanks for any advice you can give.

    The following is in the log file:

    22:27:48,713 --------------------------------------------------------------------------------
    22:27:48,713 Session log: Measurement Report 3.3.4 — DELL U2415 @ 0, 0, 1920x1200 —
    22:27:48,713 2017-10-02 22-26
    22:27:48,713
    22:27:48,713 Working directory:
    22:27:48,713 c:\
    22:27:48,714 users\
    22:27:48,714 biped\
    22:27:48,716 appdata\
    22:27:48,716 local\
    22:27:48,716 temp\
    22:27:48,717 DisplayCAL-qdk73z\
    22:27:48,717
    22:27:48,717 Command line:
    22:27:48,717 C:\Program Files (x86)\Argyll_V1.9.2\bin\dispread.exe
    22:27:48,717 -v
    22:27:48,717 -k
    22:27:48,719 "Measurement Report 3.3.4 — DELL U2415 @ 0, 0, 1920x1200 — 2017-10-02
    22:27:48,719 22-26.cal"
    22:27:48,720 -d1
    22:27:48,720 -c1
    22:27:48,720 -ye
    22:27:48,720 "-P0.0778557753669,0.0755608028335,0.951482479784"
    22:27:48,720 "Measurement Report 3.3.4 — DELL U2415 @ 0, 0, 1920x1200 — 2017-10-02 22-26"
    22:27:48,721
    22:27:49,081 DisplayCAL: Starting interaction with subprocess
    22:27:49,082 dispread: Error - CGATS file read error : Unable to open file 'Measurement
    22:27:49,082 Report 3.3.4 ? DELL U2415 @ 0, 0, 1920x1200 ? 2017-10-02 22-26.ti1' for reading
    22:27:49,184 DisplayCAL: Reached EOF (OK)
    22:27:49,184 ...aborted.
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    #9081

    Florian Höch
    Administrator
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    Make sure that nothing is blocking access to the temporary directory and files (especially 3rd party security software like virus scanners).

    #9099

    Caleb Barrett
    Participant
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    Make sure that nothing is blocking access to the temporary directory and files (especially 3rd party security software like virus scanners).

    I solved this by switching my system locale back to English from Japanese. Thanks.

    • This reply was modified 8 years, 7 months ago by Caleb Barrett.
    #9121

    Florian Höch
    Administrator
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    Interesting, thanks for the heads-up. By system locale, do you mean the setting under “Country or region” in system settings under Win10?

    #9125

    Caleb Barrett
    Participant
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    This is the setting I changed.

    #9128

    Florian Höch
    Administrator
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    Thanks, that helped me reproduce the problem. Will be fixed in the next update.

    #9129

    Caleb Barrett
    Participant
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    Neat! Glad I could help.

    #12020

    A.ces
    Participant
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    Thanks, that helped me reproduce the problem. Will be fixed in the next update.

    Seems like ticking the Beta: use UTF-8 to support global languages in system locale in windows 10 also triggers CGATS file read error.

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