#13222 (Bug) Profile damaged

+1 0

Closed as Not A Bug
Created by Alex Potemkin

Last modified


Hello.
I have two-displays system, the secondary display is LG 31MU97 connected via mini display port, Windows 10.

After the latest DisplayCal / Agrill updates, the new profile is not recognizable by Photoshop: at PhotoShop start, the error message “profile damaged” appears (the screenshot is attached). The colors are terribly distorted. I tried to recalibrate, no luck.

Also, I noticed that this display recognized incorrectly – it’s  display but DisplayCal see it as 1920*1080

Help please.


Screenshot (4) (image/png | 2018-08-19 16:16:41)
31MU97 #2 2018-08-19 00-18 D5500 2.2 M-S XYZLUT+MTX (application/x-7z-compressed | 2018-08-22 05:54:58)


4 comments on “Profile damaged”

  1. After the latest DisplayCal / Agrill updates, the new profile is not recognizable by Photoshop

    Attach the profile and related files please (“Create compressed archive…”).

    Also, I noticed that this display recognized incorrectly – it’s display but DisplayCal see it as 1920*1080

    Argyll does not natively support DPI scaling in case you’re using that – this shouldn’t affect measurements though.

    1. Thank you in advance for investigation.
      As I wrote, I tried to recalibrate, as well as re-generate profile only, with the same result.
      The archive with the latest attempt’s results is attached.

      Everything used to work properly before.

      1. You have considerable drift in the measurements (> 20 dE). During calibration alone, white luminance dropped from 166 cd/m2 to 83 cd/m2. Does this monitor have any “dynamic” features (auto-dimming/auto-contrast)? If so, they need to be turned off.

  2. It’s interedting.

    Definitely not, any dynamic things was killed. This display was succesfully calibrated multiple times, as a routine; I can’t see nothing bad with it by my eyes. And it is tge good one.

    I will try to recalibrate it again, will check all options on the way. It’s very strange.

    Or it dying?…

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