Home › Forums › Help and Support › X-Rite Display i1 Pro 2 Not Detected?
- This topic has 4 replies, 5 voices, and was last updated 1 year, 2 months ago by
jorel.
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2023-04-25 at 3:08 #39413
Good evening all,
I am having some issues with my i1 pro 2 not identifying within displaycal.
I have read that there can be issues with the native i1 profiling software interfering with displaycal so I have gone ahead and uninstalled all the x-rite software, but still no luck.
The x-rite device is recognized by my laptop as I can see it listed under the Win11 device manager, but displaycal never recognizes.
I have also read there can be issues with the x-rite devices and usb 3.0, however since my laptop can see the device I do not see why that would be an issue here. For reference I am on a Dell XPS 15 utilizing a WD19DCS, unsure if my dock would also cause any issues.
I have a MSI MAG274QRF and a LG 27GL83A-B that I am trying to calibrate, as the color difference between the two is quite noticeable.
Any feedback is appreicated.
Thanks!
2023-04-25 at 12:02 #39414Try updating Argyll CMS – for wchich DisplayCAL is a GUI – to the latest version:
- Download Argyll 2.3.1: https://www.argyllcms.com/Argyll_V2.3.1_win64_exe.zip
- Extract the archive.
- Go to File > Locate Argyll CMS Executables…
- Navigate to <download_location>\Argyll_V2.3.1_win64_exe\Argyll_V2.3.1\bin
- Click “Select folder”.
2023-04-25 at 15:21 #39415I am having some issues with my i1 pro 2 not identifying within displaycal.
[…]
The x-rite device is recognized by my laptop as I can see it listed under the Win11 device manager, but displaycal never recognizes.
Because you are not using ArgyllCMS USB drivers, read the doc:
https://www.argyllcms.com/doc/Installing_MSWindows.html#WIN8
Latest signed drivers bundled witth DisplayCAL are 2.1.2 and support i1pro2
http://displaycal.net/Argyll/Argyll_V2.1.2_USB_driver_installer.exe.zip
You won’t be able to use Xrite software or software that uses Xrite SDK unless you switch drivers as expained in doc.
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This reply was modified 3 years, 2 months ago by
Vincent.
2023-04-25 at 17:26 #39417Besides the above, one more thing. I recently had similar issue with my colormunki, the issue is solved by connecting colormunki to PC through a USB hub.
2025-05-09 at 11:56 #143485try to disable the service Logitech LampArray.
It mess with the DisplayCal to device communications.
It did solved for me as described in this similar topic : https://hub.displaycal.net/forums/topic/argyllcms-issues-with-windows-11-24h2-26100/
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