Error – new_disprd failed with ‘Instrument Access Failed’

[Dc2521]

I recently bought a i1display plus, just downloaded displaycal, and I go to try and calibrate and i get this error… Error – new_disprd failed with ‘Instrument Access Failed’

Here is my log:

18:49:11,315 DisplayCAL: Starting interaction with subprocess
18:49:11,315 Number of patches = 3
18:49:11,316 Setting up the instrument
18:49:11,400 hid_open_port: Failed to open path ↲
↳ ‘\\?\hid#vid_0765&pid_5020#7&2ab153ce&0&0000#{4d1e55b2-f16f-11cf- ↲
↳ 88cb-001111000030}’ with err 32
18:49:11,401 hid_open_port: Failed to open path ↲
↳ ‘\\?\hid#vid_0765&pid_5020#7&2ab153ce&0&0000#{4d1e55b2-f16f-11cf- ↲
↳ 88cb-001111000030}’ with err 32
18:49:11,401 dispread: Error – new_disprd failed with ‘Instrument Access Failed’
18:49:11,401
18:49:11,505 DisplayCAL: Reached EOF (OK)
18:49:11,505 dispread exitcode: 1
18:49:11,506 …aborted.

Please help!

[Old Man]

I’m not sure if this is the problem, but try the 32-bit version of Argyll if you’re not already using it

[Bobby Dolan]

Same issue here. Uninstalled MSI center because I heard that can cause issues. Still not working.

[Dc2521]

I was able to fix it oddly enough by installing the x-rite profiler. I wonder if there was a firmware update to the device itself idk but it’s working fine for me now.

[Bobby Dolan]

Oh wow nice, I’ll have to try it. Do you have a link to exactly what you downloaded? Did you have to open it before opening DisplayCal?

[Author]

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