#7545 (Bug) Profiling doesn’t work after finishing calibration
+1 0
Closed as Not A Bug
Component: DisplayCAL 3.3.1
Created by KingsJ
Last modified
About 6 months ago I did a display calibration and it worked very well. Recentely I tried to do it again but it doesn’t work properly.
It seems like calibraiton works well but profiling doesn’t work. If I do calibration only then it shows no error. The error massage is like that below.
(5, ‘GetShortPathNameW’, ‘\xbe\xd7\xbc\xbc……\xd9.’)
You can check the attaches for the detail.
The different things from previous situation is the DisplayCAL version and Windows10 creator updates. It was Redstone1 before. My measurement tool is the spyder5.
Logs and picture (application/zip | 2017-06-14 15:55:28)
Access denied, something is preventing access to a temporary file.
EDIT: Your temporary directory is malconfigured. c:\windows\temp\ is not writeable by a user account (and isn’t supposed to be). Check that your temporary directory is correctly configured (normally C:\Users\<Your Username>\AppData\Local\Temp).
Thank you so much. It’s solved.
Actually temporary folder directories are correct. System temp and User temp are in system roots.
The cause was access right of the system temporary folder. I need to have an administrator right to access the system temp foler after updating Windows10 creator. I tried to access the temp folder then windows system asked me ‘to get admin rights for permanent access’ so I cilcked ‘Yes’ after that the program works properly.
Thank you for your support.
That’s ok as a workaround, although it could be a security risk. Your temporary directory configuration is still erroneous. Check your environment variables (System -> Advanced -> Environment variables). The user variable TEMP (and TMP) should point to C:\Users\<Your Username>\AppData\Local\Temp, not C:\Windows\Temp.