#16393 (Bug) DisplayCal 3 Calibration won’t start: Interactive Display Adjustment box disappears

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Component: DisplayCAL
Created by Jim Spadoni

Last modified

Hi support

Recently updated to Mac OS 10.14.3 and now can’t complete calibration of iMac 27″ retina monitor or create a 3D LUT for external monitor with Resolve (as per the Wiki).  I have done both of these about 2 months ago with i1 Display Pro and DisplayCal 3.7.2 and Argyll 2.0.1 and they worked perfectly.

Now, when I hit Calibrate and Profile, I get the “measurement area” screen . When I click on Start Measurement, the Interactive Display Adjustment window opens and then almost immediately disappears.  I’ve search the forums and other online sources, but can’t find an answer. Please advise.

I’ve attached the recent log session files from my user library.  Thanks for your help!

DisplayCAL (application/zip | 2019-03-18 23:18:00)

4 thoughts on “DisplayCal 3 Calibration won’t start: Interactive Display Adjustment box disappears”

  1. Please create ZIP archives of /Library/Application Support/ArgyllCMS and /Users/<Your Username>/Library/Application Support/ArgyllCMS and attach them to the ticket. Then delete these two directories (keep the ZIP archives). Does it work? If you re-import colorimeter corrections (menu Tools -> Correction -> Import from other software -> Auto), does it still work?

  2. hi Florian

    Even though I only had an ArgyllCMS folder in my user Library>App Support folder, deleting that folder and restarting DisplayCal and re=importing the colorimeter fixed the issue. DisplayCal 3 is working as before in iMac retina calibration and in creating 3D LUT for Resolve.  thank-you again for your help.  Jim   Please close this ticket.

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