Instrument Access Failed

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  • #3132

    Alfred
    Participant
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    Hi all,

    I’m on centos 6, and I’ve got displaycal and argyllcms installed. I’m using an i1 Display pro (Rev. B-02), but I’m having trouble calibrating as it has problems accessing the i1Dpro. Here is a selection from the output:

    icoms: About to open USB port 'usb:/bus3/dev14/ (Xrite i1 DisplayPro, ColorMunki Display)'
    open() of USB port 'usb:/bus3/dev14/ (Xrite i1 DisplayPro, ColorMunki Display)' suceeded
    Number of configurations = 1
    icoms: USB port is now open
    icoms: Clearing any USB errors
    icoms: usb port characteristics set ok
    icoms: About to return usb read 0 bytes, ICOM err 0x2000
    i1d3: Sending cmd 'GetStatus' args '00 01 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 00 08 00 00 00 00' ICOM err 0x0
    i1d3: checkstats got OK
    i1d3: init coms has suceeded
    i1d3: About to init instrument
    i1d3: Sending cmd 'GetStatus' args '00 01 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 00 08 00 00 00 00' ICOM err 0x0
    i1d3: checkstats got OK
    i1d3: Sending cmd 'GetProductName' args '00 10 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 69 31 44 69 73 70' ICOM err 0x0
    i1d3: get prodname got 'i1Display3 '
    i1d3: Sending cmd 'GetProductType' args '00 11 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 00 01 00 00 00 00' ICOM err 0x0
    i1d3: get_prodtype got 0x1
    i1d3: Sending cmd 'GetFirmwareVersion' args '00 12 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 76 32 2e 32 38 20' ICOM err 0x0
    i1d3: get firmver got 'v2.28 '
    i1d3: Sending cmd 'GetFirmwareDate' args '00 13 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 32 39 4a 61 6e 31' ICOM err 0x0
    i1d3: get firmdate got '29Jan14'
    i1d3: Sending cmd 'GetLockedStatus' args '00 20 00 00 00 00 00 00'icoms: About to return usb write 64 bytes, ICOM err 0x0
    ICOM err 0x0
    i1d3: Reading response icoms: About to return usb read 64 bytes, ICOM err 0x0
    '00 00 00 00 12 00 00 00' ICOM err 0x0
    i1d3: lock_status got Unlocked
    Internal EEPROM:
    0000: 55 11 03 00 ff ff ff ff ff ff ff ff ff ff ff ff U...............
    0010: 49 31 2d 31 35 2e 42 2d 30 32 2e 32 31 30 33 36 I1-15.B-02.21036
    
    ......
    
    1fd0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
    1fe0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
    1ff0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
    i1d3: decode_external_eeprom failed with rv = 0x1403
    init_inst returned 'Hardware Failure' (External EEPRrom checksum doesn't match)
    new_disprd failed because init_inst failed
    icoms: delete called
    icoms: closing port
    usb_close_port() called
    usb port has been released and closed
    dispcal: Error - new_disprd() failed with 'Instrument Access Failed'

    I’ve tried all the usb ports, no luck. Can anyone point me in the right direction?

    Calibrite Display Pro HL on Amazon  
    Disclosure: As an Amazon Associate I earn from qualifying purchases.

    #3134

    Florian Höch
    Administrator
    • Offline

    Hi,

    which version of Argyll CMS is this?

    #3135

    Alfred
    Participant
    • Offline

    Their latest, 1.8.3. I’ve gone ahead and posted to their “forum” also.

    I hope I’m not missing something.

    #3158

    Alfred
    Participant
    • Offline

    Thanks Florian.

    I found out that 1.8.3 was not installed correctly. I’ve rebuilt it and installed it to the right directory and things are semi-working now.

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