Instrument Access Failed with i1 Display Pro

[branenriched]

Hi,

I recently purchased a new i1 Display Pro but I can’t complete a calibration with DisplayCAL. I am trying to calibrate a Dell S2417DG on Windows 10. I was able to do a calibration using X-Rite’s software after plugging the i1 into the motherboard USB 2.0 and disabling Microsoft Security Essentials. I tried again using DisplayCAL after disabling the X-Rite software but I couldn’t get a calibration to start. Here’s my log:

11:11:32,967 DisplayCAL.exe 3.2.2.0 2016-12-13T22:44:04.156Z
11:11:32,967 Windows 10 Pro x86_64
11:11:32,967 Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 32 bit
11:11:32,967 (Intel)]
11:11:32,967 wxPython 3.0.2.0 msw (classic)
11:11:32,967 Encoding: cp437
11:11:32,967 File system encoding: mbcs
11:11:33,092 Starting up…
11:11:33,200 Audio module: pyglet 1.2.2
11:11:34,700 Enumerating display devices and communication ports…
11:11:34,700 C:\Users\thebr\Downloads\Argyll_V1.9.2\bin
11:11:36,358 Argyll CMS 1.9.2
11:11:36,358 …ok.
11:11:36,467 Checking video card gamma table access for display 1…
11:11:36,513 Verify: ‘test.cal’ IS loaded (discrepancy 0.0%)
11:11:36,529 …ok.
11:11:36,529 Initializing GUI…
11:11:36,670
11:11:37,467 …ok.
11:11:37,467 Ready.
11:11:37,733 Setting up scripting host at 127.0.0.1:49727
11:11:37,795 Check for application update…
11:11:38,202 DisplayCAL is up-to-date.
11:11:38,452 Argyll CMS is up-to-date.
11:11:49,062 Enumerating display devices and communication ports…
11:11:50,719 Argyll CMS 1.9.2
11:11:50,719 …ok.
11:11:56,375 ——————————————————————————–
11:11:56,375 Calibrate & profile
11:11:57,078 ——————————————————————————–
11:11:57,078 Session log: S2417DG #1 2016-12-30 11-11 2.2 F-S XYZLUT+MTX
11:11:57,078
11:11:57,078 Working directory:
11:11:57,078 c:\
11:11:57,078 users\
11:11:57,078 thebr\
11:11:57,078 appdata\
11:11:57,078 local\
11:11:57,078 temp\
11:11:57,078 DisplayCAL-q1je0i\
11:11:57,078
11:11:57,078 Command line:
11:11:57,078 dispcal.exe
11:11:57,078 -v2
11:11:57,078 -D8
11:11:57,078 -d1
11:11:57,078 -c1
11:11:57,078 -yn
11:11:57,078 “-P0.500273074823,0.50070323488,1.5”
11:11:57,078 -ql
11:11:57,078 -t
11:11:57,094 -g2.2
11:11:57,094 -f1.0
11:11:57,094 -k0.0
11:11:57,094 -A4.0
11:11:57,094 -b
11:11:57,094 “S2417DG #1 2016-12-30 11-11 2.2 F-S XYZLUT+MTX”
11:11:57,094
11:11:57,296 DisplayCAL: Starting interaction with subprocess
11:11:57,296 MonitorEnumProc() called with hMonitor = 0x10001
11:11:57,296 MonitorEnumProc() set initial monitor info: 0,0 2048,1152 name ‘\\.\DISPLAY1’
11:11:57,296 get_displays about to get monitor information for 0
11:11:57,296 Mon 0, name ‘\\.\DISPLAY1\Monitor0’
11:11:57,296 Mon 0, string ‘Dell S2417DG(DisplayPort)’
11:11:57,296 Mon 0, flags 0x3
11:11:57,296 Mon 0, id ‘MONITOR\DELA0E7\{4d36e96e-e325-11ce-bfc1-08002be10318}\0006’
11:11:57,296 Mon 0, key
11:11:57,296 ‘\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0006′
11:11:57,296 c1-08002be10318}\0006’
11:11:57,312 EnumDisplayDevices failed on ‘\\.\DISPLAY1’ Mon = 1
11:11:57,312 get_displays added description ‘DISPLAY1, at 0, 0, width 2048, height 1152
11:11:57,312 (Primary Display)’ to display 0
11:11:57,312 Argyll ‘V1.9.2’ Build ‘MSWin 64 bit’ System ‘Windows V10.0 SP 0’
11:11:57,312 icoms_refresh_paths: called with mask = 131071
11:11:57,312 icoms_refresh_paths: looking for HID device
11:11:57,312 hid_get_paths: called
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_0765&pid_5020#6&30069af&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 0}’,
11:11:57,312 inst 1 that we’re looking for
11:11:57,312 icompaths_add_hid ‘(null)’ got dctype 0x0
11:11:57,312 icompath_set_usb ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki Display)’ returning
11:11:57,312 dctype 0x10004
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_04b4&pid_0510&mi_01&col01#7&821c64&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 001111000030}’,
11:11:57,312 inst 2 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_04b4&pid_0510&mi_00#7&24595a26&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 11000030}’,
11:11:57,312 inst 3 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_046d&pid_c048&mi_01&col01#7&29413960&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 b-001111000030}’,
11:11:57,312 inst 4 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_046d&pid_c048&mi_00#7&117dad1b&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 11000030}’,
11:11:57,312 inst 5 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_046d&pid_c048&mi_01&col02#7&29413960&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 b-001111000030}’,
11:11:57,312 inst 6 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_046d&pid_c048&mi_01&col03#7&29413960&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 b-001111000030}’,
11:11:57,312 inst 7 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_046d&pid_c048&mi_01&col04#7&29413960&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 b-001111000030}’,
11:11:57,312 inst 8 but not one we’re looking for
11:11:57,312 found HID device
11:11:57,312 ‘\\?\hid#vid_04b4&pid_0510&mi_01&col02#7&821c64&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}’,
11:11:57,312 001111000030}’,
11:11:57,312 inst 9 but not one we’re looking for
11:11:57,312 icoms_get_paths: returning 1 paths and ICOM_OK
11:11:57,312 icoms_refresh_paths: looking for USB device
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0001’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0002’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0003’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0004’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0005’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0006’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0007’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0008’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0009’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0010’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0011’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0012’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0013’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0014’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0015’
11:11:57,312 usb_get_paths opening device ‘\\.\libusb0-0016’
11:11:57,312 icoms_refresh_paths: now got 1 paths
11:11:57,312 icoms_refresh_paths: looking for serial ports
11:11:57,312 serial_get_paths: called with mask = 131071
11:11:57,312 serial_get_paths: looking up the registry for serial ports
11:11:57,312 serial_get_paths: looking through all the values in the SERIALCOMM key
11:11:57,312 serial_get_paths: checking ‘Serial0’
11:11:57,312 icompaths_add_serial got ‘COM1’ dctype 0x0
11:11:57,328 icompaths_add_serial returning ‘COM1’ dctype 0xf0401
11:11:57,328 serial_get_paths: Added ‘Serial0’ path ‘COM1’ dctype 0x0
11:11:57,328 serial_get_paths: got ERROR_NO_MORE_ITEMS
11:11:57,328 icoms_refresh_paths: we now have 2 devices and are about to sort them
11:11:57,328 icompaths_make_dslists ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki Display)’
11:11:57,328 dctype 0x10004
11:11:57,328 icompaths_make_dslists ‘COM1’ dctype 0xf0401
11:11:57,328 icoms_refresh_paths: returning 2 paths and ICOM_OK
11:11:57,328 Setting up the instrument
11:11:57,328 new_inst: called with path ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki Display)’
11:11:57,328 type ‘i1D3’
11:11:57,328 new_icoms ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki Display)’ itype ‘i1D3’
11:11:57,328 dctype 0x10004
11:11:57,328 icom_copy_path_to_icom ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki Display)’
11:11:57,328 returning dctype 0x10004
11:11:57,328 i1d3_init_coms: called
11:11:57,328 i1d3_init_coms: About to init HID
11:11:57,328 icoms_set_hid_port: About to set HID port characteristics
11:11:57,328 hid_open_port: about to open HID port ‘hid:/1 (X-Rite i1 DisplayPro, ColorMunki
11:11:57,328 Display)’ path ‘\\?\hid#vid_0765&pid_5020#6&30069af&0&0000#{4d1e55b2-f16f-11cf-8
11:11:57,328 8cb-001111000030}’
11:11:57,391 hid_open_port: Failed to open path
11:11:57,391 ‘\\?\hid#vid_0765&pid_5020#6&30069af&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
11:11:57,391 0}’
11:11:57,391 with err 18
11:11:57,391 hid_open_port: Failed to open path
11:11:57,391 ‘\\?\hid#vid_0765&pid_5020#6&30069af&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}’
11:11:57,391 0}’
11:11:57,391 with err 18
11:11:57,391 i1d3_init_coms: set_hid_port failed ICOM err 0x20000
11:11:57,391 init_coms returned ‘Communications failure’ (Communications failure)
11:11:57,391 new_disprd failed because init_coms failed
11:11:57,391 icoms_del: called
11:11:57,391 dispcal: Error – new_disprd() failed with ‘Instrument Access Failed’
11:11:57,391
11:11:57,516 DisplayCAL: Reached EOF (OK)
11:11:57,516 …aborted.

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