Home › Forums › Help and Support › First Time Calibration – Instrument Not Found
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2021-04-10 at 8:38 #29603
Hello, I just bought a LG 27GN950-B and an 1Display Pro Plus to bring my setup into 4K. I was able to download the CCSS file and have it ready, but when I try to calibrate, it gives me an error that the Instrument cannot be found. Log is as follows and is output in verbose mode;
02:25:49,433 -------------------------------------------------------------------------------- 02:25:49,433 Calibrate & profile 02:25:49,499 02:25:49,555 Detecting output levels range... 02:25:49,568 -------------------------------------------------------------------------------- 02:25:49,569 Session log: 0_16 02:25:49,569 02:25:49,569 Working directory: 02:25:49,569 c:\ 02:25:49,571 users\ 02:25:49,571 jbstor~1\ 02:25:49,571 appdata\ 02:25:49,571 local\ 02:25:49,572 temp\ 02:25:49,572 DisplayCAL-mt_ofz\ 02:25:49,572 02:25:49,572 Command line: 02:25:49,572 C:\Users\JbstormburstADV\AppData\Roaming\DisplayCAL\dl\Argyll_V2.1.2\bin\d ↲ ↳ ispread.exe 02:25:49,573 -v 02:25:49,573 -D8 02:25:49,573 -k 02:25:49,575 "C:\Program Files (x86)\DisplayCAL\linear.cal" 02:25:49,575 -d1 02:25:49,575 -c1 02:25:49,575 -yr 02:25:49,575 "-P0.5,0.5,1.0" 02:25:49,576 -F 02:25:49,576 -X 02:25:49,576 "LG 27GN950 (i1 Pro 2).ccss" 02:25:49,578 0_16 02:25:49,578 02:25:50,039 DisplayCAL: Starting interaction with subprocess 02:25:50,051 get_a_display called with ix 0 02:25:50,051 MonitorEnumProc() called with hMonitor = 0x10001 02:25:50,052 MonitorEnumProc() set initial monitor info: 0,0 2560,1440 name '\\.\DISPLAY1' 02:25:50,052 get_displays about to get monitor information for 0 02:25:50,052 Mon 0, name '\\.\DISPLAY1\Monitor0' 02:25:50,052 Mon 0, string 'Generic PnP Monitor' 02:25:50,052 Mon 0, flags 0x3 02:25:50,052 Mon 0, id 'MONITOR\GSM5B9A\{4d36e96e-e325-11ce-bfc1-08002be10318}\0005' 02:25:50,052 Mon 0, key ↲ ↳ '\Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325 ↲ ↳ -11ce-bfc1-08002be10318}\0005' 02:25:50,052 EnumDisplayDevices failed on '\\.\DISPLAY1' Mon = 1 02:25:50,053 get_displays added description 'DISPLAY1, at 0, 0, width 2560, height 1440 ↲ ↳ (Primary Display)' to display 0 02:25:50,053 Selected ix 0 '\\.\DISPLAY1' DISPLAY1, at 0, 0, width 2560, height 1440 ↲ ↳ (Primary Display)' 02:25:50,053 Argyll 'V2.1.2' Build 'MSWin 32 bit' System 'Windows V10.0 SP 0' 02:25:50,053 new_icompath: called with mask 0x1ffff 02:25:50,055 icoms_refresh_paths: called with mask = 0x1ffff 02:25:50,055 icoms_refresh_paths: looking for HID device 02:25:50,055 hid_get_paths: called 02:25:50,055 found HID device '\\?\hid#vid_1532&pid_0086&mi_02#b&b9aada4&0&0000#{4d1e55b2 ↲ ↳ -f16f-11cf-88cb-001111000030}\kbd', inst 1 but not one we're looking for 02:25:50,055 found HID device ↲ ↳ '\\?\hid#vid_043e&pid_9a8a&mi_00#b&196918e8&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 2 but not one we're looking for 02:25:50,055 found HID device ↲ ↳ '\\?\hid#vid_048d&pid_8297&col01#9&3868a9be&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 3 but not one we're looking for 02:25:50,056 found HID device ↲ ↳ '\\?\hid#vid_146b&pid_0602&ig_00#a&3986f338&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 4 but not one we're looking for 02:25:50,056 found HID device ↲ ↳ '\\?\hid#vid_04d8&pid_ee65&mi_01#c&1090197a&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 5 but not one we're looking for 02:25:50,056 found HID device ↲ ↳ '\\?\hid#vid_048d&pid_8297&col02#9&3868a9be&0&0001#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 6 but not one we're looking for 02:25:50,058 found HID device ↲ ↳ '\\?\hid#vid_04d8&pid_ee65&mi_00#c&3467573c&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}\kbd', inst 7 but not one we're looking for 02:25:50,058 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_01&col02#b&183c901e&0&0001#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 8 but not one we're looking for 02:25:50,058 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_01&col03#b&183c901e&0&0002#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 9 but not one we're looking for 02:25:50,059 found HID device ↲ ↳ '\\?\hid#vid_04d8&pid_ee65&mi_02&col01#c&13472448&0&0000#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 10 but not one we're looking for 02:25:50,059 found HID device '\\?\hid#vid_043e&pid_9a8a&mi_01#b&1a58ca3&0&0000#{4d1e55b2 ↲ ↳ -f16f-11cf-88cb-001111000030}', inst 11 but not one we're looking for 02:25:50,062 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_01&col04#b&183c901e&0&0003#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 12 but not one we're looking for 02:25:50,062 found HID device ↲ ↳ '\\?\hid#vid_04d8&pid_ee65&mi_02&col02#c&13472448&0&0001#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 13 but not one we're looking for 02:25:50,063 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_01&col05#b&183c901e&0&0004#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 14 but not one we're looking for 02:25:50,065 found HID device ↲ ↳ '\\?\hid#vid_04d8&pid_ee65&mi_03#c&371e620a&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}\kbd', inst 15 but not one we're looking for 02:25:50,065 found HID device ↲ ↳ '\\?\hid#vid_b58e&pid_9e84&mi_03&col01#b&52a34a1&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 16 but not one we're looking for 02:25:50,065 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_00&col03#c&250ed134&0&0000#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}', inst 17 but not one we're looking for 02:25:50,065 found HID device '\\?\hid#vid_1532&pid_0086&mi_00#b&7903d9&0&0000#{4d1e55b2 ↲ ↳ -f16f-11cf-88cb-001111000030}', inst 18 but not one we're looking for 02:25:50,065 found HID device ↲ ↳ '\\?\hid#vid_b58e&pid_9e84&mi_03&col02#b&52a34a1&0&0001#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 19 but not one we're looking for 02:25:50,065 found HID device ↲ ↳ '\\?\hid#vid_154e&pid_3005&mi_02#8&2e3feaf8&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}', inst 20 but not one we're looking for 02:25:50,066 found HID device ↲ ↳ '\\?\hid#vid_1532&pid_0086&mi_01&col01#b&183c901e&0&0000#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}\kbd', inst 21 but not one we're looking for 02:25:50,066 found HID device '\\?\hid#virtualdevice&10#2&d21ad2d&0&0000#{4d1e55b2-f16f- ↲ ↳ 11cf-88cb-001111000030}\kbd', inst 22 but unable get PID and VID 02:25:50,066 found HID device '\\?\hid#vid_0765&pid_5020#9&3207d4c7&0&0000#{4d1e55b2 ↲ ↳ -f16f-11cf-88cb-001111000030}', inst 23 that we're looking for 02:25:50,066 icompaths_add_hid '(null)' got dctype 0x0 02:25:50,068 icompath_set_usb 'hid:/23 (X-Rite i1 DisplayPro, ColorMunki Display)' ↲ ↳ returning dctype 0x10004 02:25:50,068 icoms_get_paths: returning 1 paths and ICOM_OK 02:25:50,068 icoms_refresh_paths: looking for USB device 02:25:50,068 usb_get_paths opening device '\\.\libusb0-0001' 02:25:50,068 usb_get_paths opening device '\\.\libusb0-0002' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0003' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0004' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0005' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0006' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0007' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0008' 02:25:50,069 usb_get_paths opening device '\\.\libusb0-0009' 02:25:50,071 usb_get_paths opening device '\\.\libusb0-0010' 02:25:50,071 usb_get_paths opening device '\\.\libusb0-0011' 02:25:50,071 usb_get_paths opening device '\\.\libusb0-0012' 02:25:50,072 usb_get_paths opening device '\\.\libusb0-0013' 02:25:50,073 usb_get_paths opening device '\\.\libusb0-0014' 02:25:50,073 usb_get_paths opening device '\\.\libusb0-0015' 02:25:50,075 usb_get_paths opening device '\\.\libusb0-0016' 02:25:50,075 icoms_refresh_paths: now got 1 paths 02:25:50,075 icoms_refresh_paths: looking for serial ports 02:25:50,075 serial_get_paths: called with mask = 131071 02:25:50,075 serial_get_paths: looking up the registry for serial ports 02:25:50,076 serial_get_paths: looking through all the values in the SERIALCOMM key 02:25:50,076 serial_get_paths: checking 'USBSER000' 02:25:50,076 icompaths_add_serial got 'COM3' dctype 0x100 02:25:50,078 icompaths_add_serial returning 'COM3' dctype 0x1f0501 02:25:50,078 serial_get_paths: Added 'USBSER000' path 'COM3' dctype 0x100 02:25:50,078 new_icoms 'COM3' itype 'Unknown' dctype 0x1f0501 02:25:50,078 icom_copy_path_to_icom 'COM3' returning dctype 0x1f0501 02:25:50,078 fs_excluded check 'COM3' 02:25:50,078 fast_ser_dev_type: on 'COM3' dctype 0x1f0501 02:25:50,078 fser_inst_type: Trying different baud rates (2000 msec to go) Path COM3 02:25:50,078 Trying 9600 baud, 2000 msec to go 02:25:50,078 icoms_set_ser_port: About to set port characteristics: 02:25:50,079 Port name = COM3 02:25:50,079 Flow control = 1 02:25:50,079 Baud Rate = 9600 02:25:50,079 Parity = 1 02:25:50,081 Stop bits = 1 02:25:50,081 Word length = 4 02:25:50,081 Open delay = 0 ms 02:25:50,082 icoms_set_ser_port: Make sure serial port is open 02:25:50,082 icoms_set_ser_port: about to open serial port 'COM3' 02:25:50,213 icoms_set_ser_port: SetCommState failed with LastError 87 02:25:50,213 icoms_set_ser_port: SetCommState failed with LastError 87 02:25:50,213 fser_inst_type: set_ser_port failed with 0x20000 02:25:50,214 icoms_del: called 02:25:50,214 icoms_del: closing port 02:25:50,332 serial_get_paths: Identified 'Unknown' dctype 0x1f0501 02:25:50,334 serial_get_paths: checking 'USBSER001' 02:25:50,334 icompaths_add_serial got 'COM3' dctype 0x100 02:25:50,335 icompaths_add_serial returning 'COM3' dctype 0x1f0501 02:25:50,335 serial_get_paths: Added 'USBSER001' path 'COM3' dctype 0x100 02:25:50,335 new_icoms 'COM3' itype 'Unknown' dctype 0x1f0501 02:25:50,335 icom_copy_path_to_icom 'COM3' returning dctype 0x1f0501 02:25:50,335 fs_excluded check 'COM3' 02:25:50,336 fast_ser_dev_type: on 'COM3' dctype 0x1f0501 02:25:50,341 fser_inst_type: Trying different baud rates (2000 msec to go) Path COM3 02:25:50,342 Trying 9600 baud, 2000 msec to go 02:25:50,342 icoms_set_ser_port: About to set port characteristics: 02:25:50,342 Port name = COM3 02:25:50,342 Flow control = 1 02:25:50,342 Baud Rate = 9600 02:25:50,344 Parity = 1 02:25:50,345 Stop bits = 1 02:25:50,345 Word length = 4 02:25:50,345 Open delay = 0 ms 02:25:50,345 icoms_set_ser_port: Make sure serial port is open 02:25:50,345 icoms_set_ser_port: about to open serial port 'COM3' 02:25:50,634 icoms_set_ser_port: SetCommState failed with LastError 87 02:25:50,634 icoms_set_ser_port: SetCommState failed with LastError 87 02:25:50,634 fser_inst_type: set_ser_port failed with 0x20000 02:25:50,634 icoms_del: called 02:25:50,635 icoms_del: closing port 02:25:50,746 serial_get_paths: Identified 'Unknown' dctype 0x1f0501 02:25:50,747 serial_get_paths: got ERROR_NO_MORE_ITEMS 02:25:50,747 icoms_refresh_paths: we now have 3 devices and are about to sort them 02:25:50,747 icompaths_make_dslists 'hid:/23 (X-Rite i1 DisplayPro, ColorMunki Display)' ↲ ↳ dctype 0x10004 02:25:50,749 icompaths_make_dslists 'COM3' dctype 0x1f0501 02:25:50,749 icompaths_make_dslists 'COM3' dctype 0x1f0501 02:25:50,749 icoms_refresh_paths: returning 3 paths and ICOM_OK 02:25:50,750 Number of patches = 3 02:25:50,750 Setting up the instrument 02:25:50,750 new_inst: called with path 'hid:/23 (X-Rite i1 DisplayPro, ColorMunki ↲ ↳ Display)' type 'i1D3' 02:25:50,750 new_icoms 'hid:/23 (X-Rite i1 DisplayPro, ColorMunki Display)' itype 'i1D3' ↲ ↳ dctype 0x10004 02:25:50,750 icom_copy_path_to_icom 'hid:/23 (X-Rite i1 DisplayPro, ColorMunki Display)' ↲ ↳ returning dctype 0x10004 02:25:50,750 i1d3_init_coms: called 02:25:50,752 i1d3_init_coms: About to init HID 02:25:50,752 icoms_set_hid_port: About to set HID port characteristics 02:25:50,752 hid_open_port: about to open HID port 'hid:/23 (X-Rite i1 DisplayPro, ↲ ↳ ColorMunki Display)' path ↲ ↳ '\\?\hid#vid_0765&pid_5020#9&3207d4c7&0&0000#{4d1e55b2-f16f-11cf 02:25:50,753 -88cb-001111000030}' 02:25:50,982 hid_open_port: Failed to open path ↲ ↳ '\\?\hid#vid_0765&pid_5020#9&3207d4c7&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}' with err 32 02:25:50,982 hid_open_port: Failed to open path ↲ ↳ '\\?\hid#vid_0765&pid_5020#9&3207d4c7&0&0000#{4d1e55b2-f16f-11cf- ↲ ↳ 88cb-001111000030}' with err 32 02:25:50,983 i1d3_init_coms: set_hid_port failed ICOM err 0x20000 02:25:50,983 init_coms returned 'Communications failure' (Communications failure) 02:25:50,983 new_disprd failed because init_coms failed 02:25:50,983 icoms_del: called 02:25:50,984 dispread: Error - new_disprd failed with 'Instrument Access Failed' 02:25:50,984 02:25:51,105 DisplayCAL: Reached EOF (OK) 02:25:51,107 dispread exitcode: 1 02:25:51,107 ...aborted.
Now, I did see the code 32 error, which I’ve seen is related to interfering services, but I already made sure to uninstall i Profiler, i1 XRD, and LG Color Calibration, so I’m not exactly sure what’s left. If anyone could assist, that would be nice. Also, if there’s anything I need to keep in mind when I do the calibration, since the plan is to calibrate for HDR, I’m all ears.
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