Error – new_disprd() failed with 'Instrument Access Failed'

[Jouni Vartiainen]

Hi. I ‘m on linux Mint 17.3 and I have problems with displayCAL. I keep getting the dispcal: Error – new_disprd() failed with ‘Instrument Access Failed’ error message. I have spyder 5 probe.

Here is my log file

11:59:16,339 Calibrate & profile
11:59:19,279 ——————————————————————————–
11:59:19,280 Session log: FS2333 #1 2016-07-18 11-59 2.2 F-S XYZLUT+MTX.log
11:59:19,281
11:59:19,282 Working directory:
11:59:19,284 /
11:59:19,285 tmp/
11:59:19,287 DisplayCAL-fRBgcl/
11:59:19,288
11:59:19,288 Command line:
11:59:19,289 dispcal
11:59:19,289 -v2
11:59:19,295 -d1
11:59:19,295 -c1
11:59:19,296 -yr
11:59:19,297 -P0.139900071378,0.385026737968,1.37301587302
11:59:19,297 -X
11:59:19,302 ‘Eizo FS2333 (i1Pro2) by vitavision.ccss’
11:59:19,303 -ql
11:59:19,303 -t
11:59:19,304 -g2.2
11:59:19,304 -f1.0
11:59:19,305 -k0.0
11:59:19,305 -A4.0
11:59:19,314 -b
11:59:19,315 ‘FS2333 #1 2016-07-18 11-59 2.2 F-S XYZLUT+MTX’
11:59:19,315
11:59:19,342 DisplayCAL: Starting interaction with subprocess
11:59:19,561 Argyll ‘V1.8.3’ Build ‘Linux 64 bit’ System ‘Linux #37~14.04.1-Ubuntu SMP Thu
11:59:19,561 Oct 22 09:41:40 UTC 2015 3.19.0-32-generic x86_64’
11:59:19,564 Setting up the instrument
11:59:19,565 usb_open_port: open ‘/dev/bus/usb/005/002’ config 1 failed (-1) (Permissions ?)
11:59:19,565 usb_open_port: open ‘/dev/bus/usb/005/002’ config 1 failed (-1) (Permissions ?)
11:59:19,566 dispcal: Error – new_disprd() failed with ‘Instrument Access Failed’
11:59:19,567
11:59:19,587 DisplayCAL: Reached EOF (OK)
11:59:19,690 …aborted.
12:00:34,179 ——————————————————————————–
12:00:34,180 Calibrate & profile
12:00:34,287
12:00:34,348 ——————————————————————————–
12:00:34,349 Session log: FS2333 #1 2016-07-18 12-00 2.2 F-S XYZLUT+MTX.log
12:00:34,350
12:00:34,350 Working directory:
12:00:34,351 /
12:00:34,352 tmp/
12:00:34,352 DisplayCAL-z2d20O/
12:00:34,353
12:00:34,353 Command line:
12:00:34,354 dispcal
12:00:34,354 -v2
12:00:34,355 -d1
12:00:34,355 -c1
12:00:34,356 -yr
12:00:34,359 -P0.139900071378,0.385026737968,1.37301587302
12:00:34,359 -X
12:00:34,360 ‘Eizo FS2333 (i1Pro2) by vitavision.ccss’
12:00:34,361 -ql
12:00:34,362 -t
12:00:34,371 -g2.2
12:00:34,372 -f1.0
12:00:34,372 -k0.0
12:00:34,373 -A4.0
12:00:34,375 -b
12:00:34,375 ‘FS2333 #1 2016-07-18 12-00 2.2 F-S XYZLUT+MTX’
12:00:34,376
12:00:34,422 DisplayCAL: Starting interaction with subprocess
12:00:34,650 Argyll ‘V1.8.3’ Build ‘Linux 64 bit’ System ‘Linux #37~14.04.1-Ubuntu SMP Thu
12:00:34,650 Oct 22 09:41:40 UTC 2015 3.19.0-32-generic x86_64’
12:00:34,652 Setting up the instrument
12:00:34,653 usb_open_port: open ‘/dev/bus/usb/005/002’ config 1 failed (-1) (Permissions ?)
12:00:34,654 usb_open_port: open ‘/dev/bus/usb/005/002’ config 1 failed (-1) (Permissions ?)
12:00:34,656 dispcal: Error – new_disprd() failed with ‘Instrument Access Failed’
12:00:34,657
12:00:34,662 DisplayCAL: Reached EOF (OK)
12:00:34,764 …aborted.
e.

[Florian Höch]

Hi,

this seems to be an issue with some (even recent) Linux distributions, parts of their software stack is months if not years out of date. Linux Mint probably lacks the necessary udev rules for some of the newer instruments like the Spyder5. You can install updated udev rules that come with Argyll CMS in the “Tools” menu of DisplayCAL.

[Jouni Vartiainen]

Do you mean Tools > Install Argyll CMS instrument configuration files ? Than option is grayed out and not available.

[Florian Höch]

You can try the more detailed instructions available on the Argyll CMS website: http://www.argyllcms.com/doc/Installing_Linux.html#udev1

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