#2077 (Bug) issue tracker not listing all issues
+1 0
Closed as Works For Me
Component: Website 2016-03-02
Created by Dale
Last modified
I can see in the UI and in recently bug activity by me that the issue tracker is not displaying all issues. If this is intentional, then there is a downside. The historical knowledge and ability to look up past or closed issues to prevent duplicates and weave together related issues is mooted. In the attached screenshot, I am looking for my issue# 2074. I can get to it with a hidden link, but I can’t see the issue in a list. The website also claims there are 10 tickets (7 closed and 3 active). However looking at the list below does not reconcile with those numbers; the list itself shows 13 issues. This screen was created by logging into the website clicking at the top right issue tracker and choosing list all tickets.
issuetracker (image/png | 2016-03-02 21:16:43)
list2 (image/png | 2016-03-03 12:41:10)
Hmm, I can’t reproduce this. Which browser are you using? Note that there are two invalid entries in the list which do not count towards the tickets currently because they have no milestone assigned (it wouldn’t make sense imho).
Chrome 48.0.2564.116 m
on Windows 10 x64
Try reloading the page holding CTRL so it doesn’t get it from the cache, or clearing the cache. Note that if you’re not logged in, the version of the page you’re seeing may be up to 15 minutes out of date due to server side caching (this is intentional).
No affect. All tickets are not listed nor are they accessible on different pages. The server is not generating the full list. For example, the bug on the windows popups/toast is not listed here.
Screenshot attached
I see them all in the list in your screenshot?
Please circle in red where you see my bug 2074 “Windows notifications for profile loader”. I do not see that bug and other bugs in the listing screenshot.
Are you talking about the forum thread you created? Why would you expect that to be listed under tickets?
I think there is a cognitive dissonance occurring.
I have been creating issues using the form on your website and expecting to be able to see all past and current issues so that I can research problems, contribute, and reduce duplicates.
The way I do this is to:
1) visit http://displaycal.net/
2) click report a bug
3) Click create a new ticket which sends me to https://hub.displaycal.net/issues/
4) I click the green box aboe the list with the text “add new ticket”
5) I fill out the form
6) I click create ticket at the bottom
I have created 3 or more tickets in this manner. My expectation is that I can see all 3 of these.
You created two tickets:
Both can be seen in the screenshot you provided.
You also created a thread in the general discussion forum:
https://hub.displaycal.net/forums/topic/windows-notifications-for-profile-loader/
I agree.
As I look at it now, I believe two issues have led to my confusion:
1) I have been sick this past week and only today is my head becoming more clear. My apologies if this contributed to this confusion.
2) The notices I receive in my email from your system look very similar. I am not able to distinguish between a notice for a forum post -and- a notice for an issue change. This combined with the similar website color and layout in the forum and the issue tracker added confusion to me knowing (and remembering) what issues/posts are in which part of your website. In the recent days, I thought I created 3 issues; instead of the 2 issue+1 forum post. Therefore, I kept looking for my “notice/toast” topic in the issues when I should have been looking in the forum.
Do you follow my confusion in (2)?
Now I understand. No problem, seems this resolves the confusion 🙂